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Senior Systems Analyst | Remote | NantHealth

NantHealth, Inc., San Antonio, TX, United States


Senior Systems Analyst | Remote | NantHealth
Job Description
We are seeking a skilled

Senior Systems Analyst

to manage and optimize key business applications across NantHealth including JIRA, Salesforce, and NetSuite. In this role, you will partner with stakeholders to gather requirements and implement solutions to ensure seamless system performance. As the subject matter expert, you will also provide training for end users, develop documentation, and offer guidance to maximize adoption and efficiency across the organization.

Responsibilities include, but are not limited to:

Manage and maintain configurations, workflows, permissions, and integrations for JIRA, Salesforce, NetSuite, and other similar applications

Collect stakeholder requirements and design/implement solutions that can be solved through declarative means or coordinate with developers on more complex solutions

Train and provide guidance on the use of systems within the team and to end users across the company

Lead or support application-related projects, including new implementations, migrations, and integrations

Monitor system performance and troubleshoot issues to ensure optimal uptime and user experience

Document system configurations, workflows, and procedures

Serve as a subject matter expert for supported platforms

Education & Experience Requirements:

5+ years experience required with a Bachelor’s degree or equivalent

Professional certifications including Salesforce, NetSuite, or Atlassian administration (preferred)

Required Knowledge, Skills, and Abilities:

Responsible for making process improvements

Ability to solve multiple difficult problems

Provides strong experience and analysis to problem solving

Works independently under limited supervision

May be responsible for entire projects or processes within job area

Provides significant impact on job area results

Works to achieve operational targets within job area

Influences others regarding policies, practices, and procedures

Communicates with parties within and outside of functional area

Communicates with external customers, vendors, etc.

Communicates matters that are difficult/complex and require notable explanation or interpretation

Influences parties within and outside job area at an operational level regarding policies, practices, and procedures

Manages interactions with internal and external contacts, including job area management members; can field semi-difficult questions related to job area

The salary range for applicable US-based applicants to this position is below. The specific rate will depend on the successful candidate’s qualifications, prior experience as well as geographic location.

Job Family Information Technology - Systems Analysis

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