Windows Help Desk Pro - Frontline IT Support

PiTech Solutions Inc in Morrisville, North Carolina, is seeking a detail-oriented Customer Service Professional to provide frontline technical support for Windows systems in an enterprise environment. The role involves troubleshooting, service request fulfillment, and ensuring high levels of customer satisfaction. Ideal candidates have 1-3 years of IT support experience, strong customer service skills, and knowledge of Windows operating systems. The position requires excellent communication and multitasking abilities, along with relevant educational qualifications and certifications.
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