Hotel Host
Hyatt Hotels Corporation, Charlotte, NC, United States
US - NC - Charlotte
Guest Services
Hourly/Entry Level Employee
Part-time
Hourly US Dollar (USD) pay basis
Summary
Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork. We need someone who appreciates high standards of excellence and can create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
This position is responsible for the complete guest experience; it includes the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, and the servicing of the meeting rooms. Previous guest service experience is required, as well as the ability to communicate well with guests.
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place is a new kind of Hyatt where the style is relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience, and you are the key to bringing it to life.
Qualifications
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
#J-18808-Ljbffr
Guest Services
Hourly/Entry Level Employee
Part-time
Hourly US Dollar (USD) pay basis
Summary
Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork. We need someone who appreciates high standards of excellence and can create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
This position is responsible for the complete guest experience; it includes the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, and the servicing of the meeting rooms. Previous guest service experience is required, as well as the ability to communicate well with guests.
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place is a new kind of Hyatt where the style is relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience, and you are the key to bringing it to life.
Qualifications
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
#J-18808-Ljbffr