Applications Technical Architect Supervisor
Milwaukee County, Milwaukee, WI, United States
Applications Technical Architect Supervisor
Job Description
Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact
careers@milwaukeecountywi.gov . Please note: an online application must be submitted for consideration.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Closing Date:
May 11, 2026 or upon the receipt of the first 50 application submissions.
Applications Technical Architect Supervisor
Salary Range: $79,268.80 – $118,913.60
JOB SUMMARY:
The Supervisor Application Technical Architect is responsible for architecting and designing comprehensive solutions and guiding the development teams to successful implementation of that architecture. The supervisor will play a crucial role in establishing the architectural vision and direction, supervise multiple teams in executing solutions, monitor emerging technologies, provide advice and guidance, and perform technology evaluations. This position will work closely with engineering teams and will play a key liaison/supervisory role between the various technology teams and evaluate and support existing technical solutions already in use across Milwaukee County to determine fit for purpose re‑usability.
ESSENTIAL RESPONSIBILITIES:
Configures, runs, tests and maintains current applications, systems & solutions version upgrade at a senior level. Leads the process to model the data from a holistic approach while providing best practice guidance.
Converts requirements into technical specifications. Supports the architecture, creation, planning, installation, and implementation of interfaces and other integration as necessary. Primary support resource for ERP applications.
Supervise, mentor, & retain members in area of supervision, establish & maintain a professional culture, set up development strategies to promote high performing staff & work environment; Leads performance management process for area of supervision.
Practice strong personal management routines; effectively participates in the IMSD performance management process to drive goals & performance; Works effectively in a matrix environment & develop a culture of collaboration; Ensures IMSD reputation for solid delivery.
Ensures security, compliance and integrity of systems and data. Creates, implements, maintains, and tests DR procedures for applications. Ensures Change control and support ticketing processes are executed by defined procedures.
Ensure that the data resources support a strategy of trusted data. Support BI and reporting initiatives to create an end user reporting environment. Use a data driven approach to drive process improvement for all supporting activities.
Provides technology guidance to departments in the development of RFP, RFI, Bid, etc. Technical liaison in scoring received RFP, RFI, Bid, etc.
MINIMUM QUALIFICATIONS:
Current resident of the State of Wisconsin.
Possession of a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field.
At least one (1) year of experience in packaged applications; working knowledge of integrated ERP systems; high-level understanding of General Ledger’s receivable, payable and purchasing systems and the associated business practices.
At least one (1) year of supervisory experience in an Information Technology setting.
Advanced knowledge of all related computer and software applications, such as word processing and spreadsheets.
ITIL Foundation Certification preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
Ensure a secure and compliant Microsoft 365 environment. Maintain Microsoft 365 best practices in terms of security, standards, features, and self‑service. Continuously monitoring deprecated features, vulnerabilities, and new platform changes. Read, write and comprehend simple instructions, reports, short correspondence and memos. Speak effectively before both internal and/or external groups. Read, analyze, and interpret safety rules, operating/maintenance instructions and procedure manuals, scientific/technical journals and procedures, government regulations, financial and legal documents. Make decisions of responsibility involving evaluation of information; decisions may require development or application of alternatives or precedents. Understand and follow instructions within limits of standard policy and procedures. Interpret and adapt to established practices and procedures using independent judgement to meet situations to which applications are not clearly defined.
ROLE SPECIFICS:
TIME SPLIT:
40% - Microsoft 365 and Entra ID
40% - Atlassian Jira, Twilio SendGrid, SimpleTexting, eFax, Progress MOVEit, Canva, LegalServer, DocuSign, and other apps
10% - Coaching team and Administration
10% - Research, Emerging Tech, and Training
NOTE:
This original application is open to permanent residents of the state of Wisconsin at the time of application. In accordance with Section 11, Rule3 of the Civil Service Rules a non‑competitive examination will be held for this position. The non‑competitive examination will consist of criteria deemed appropriate by the Director of Human Resources.
Please note that applicants must possess minimum qualifications at time of filing application. Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing, background checks and pre‑employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
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Job Description
Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.
Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact
careers@milwaukeecountywi.gov . Please note: an online application must be submitted for consideration.
We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!
Closing Date:
May 11, 2026 or upon the receipt of the first 50 application submissions.
Applications Technical Architect Supervisor
Salary Range: $79,268.80 – $118,913.60
JOB SUMMARY:
The Supervisor Application Technical Architect is responsible for architecting and designing comprehensive solutions and guiding the development teams to successful implementation of that architecture. The supervisor will play a crucial role in establishing the architectural vision and direction, supervise multiple teams in executing solutions, monitor emerging technologies, provide advice and guidance, and perform technology evaluations. This position will work closely with engineering teams and will play a key liaison/supervisory role between the various technology teams and evaluate and support existing technical solutions already in use across Milwaukee County to determine fit for purpose re‑usability.
ESSENTIAL RESPONSIBILITIES:
Configures, runs, tests and maintains current applications, systems & solutions version upgrade at a senior level. Leads the process to model the data from a holistic approach while providing best practice guidance.
Converts requirements into technical specifications. Supports the architecture, creation, planning, installation, and implementation of interfaces and other integration as necessary. Primary support resource for ERP applications.
Supervise, mentor, & retain members in area of supervision, establish & maintain a professional culture, set up development strategies to promote high performing staff & work environment; Leads performance management process for area of supervision.
Practice strong personal management routines; effectively participates in the IMSD performance management process to drive goals & performance; Works effectively in a matrix environment & develop a culture of collaboration; Ensures IMSD reputation for solid delivery.
Ensures security, compliance and integrity of systems and data. Creates, implements, maintains, and tests DR procedures for applications. Ensures Change control and support ticketing processes are executed by defined procedures.
Ensure that the data resources support a strategy of trusted data. Support BI and reporting initiatives to create an end user reporting environment. Use a data driven approach to drive process improvement for all supporting activities.
Provides technology guidance to departments in the development of RFP, RFI, Bid, etc. Technical liaison in scoring received RFP, RFI, Bid, etc.
MINIMUM QUALIFICATIONS:
Current resident of the State of Wisconsin.
Possession of a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field.
At least one (1) year of experience in packaged applications; working knowledge of integrated ERP systems; high-level understanding of General Ledger’s receivable, payable and purchasing systems and the associated business practices.
At least one (1) year of supervisory experience in an Information Technology setting.
Advanced knowledge of all related computer and software applications, such as word processing and spreadsheets.
ITIL Foundation Certification preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
Ensure a secure and compliant Microsoft 365 environment. Maintain Microsoft 365 best practices in terms of security, standards, features, and self‑service. Continuously monitoring deprecated features, vulnerabilities, and new platform changes. Read, write and comprehend simple instructions, reports, short correspondence and memos. Speak effectively before both internal and/or external groups. Read, analyze, and interpret safety rules, operating/maintenance instructions and procedure manuals, scientific/technical journals and procedures, government regulations, financial and legal documents. Make decisions of responsibility involving evaluation of information; decisions may require development or application of alternatives or precedents. Understand and follow instructions within limits of standard policy and procedures. Interpret and adapt to established practices and procedures using independent judgement to meet situations to which applications are not clearly defined.
ROLE SPECIFICS:
TIME SPLIT:
40% - Microsoft 365 and Entra ID
40% - Atlassian Jira, Twilio SendGrid, SimpleTexting, eFax, Progress MOVEit, Canva, LegalServer, DocuSign, and other apps
10% - Coaching team and Administration
10% - Research, Emerging Tech, and Training
NOTE:
This original application is open to permanent residents of the state of Wisconsin at the time of application. In accordance with Section 11, Rule3 of the Civil Service Rules a non‑competitive examination will be held for this position. The non‑competitive examination will consist of criteria deemed appropriate by the Director of Human Resources.
Please note that applicants must possess minimum qualifications at time of filing application. Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing, background checks and pre‑employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.
#J-18808-Ljbffr