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Field Training Manager - Milwaukee, WI Milwaukee, Wisconsin

Kaizen Lab Inc., Milwaukee, WI, United States


Position:

Field Training Manager

Location:

Must reside in or be willing to relocate to the Milwaukee, WI area

About META Dynamic, Inc.
META Dynamic, Inc. is a rapidly growing medical device services company specializing in surgical navigation support across the United States. With over 20 years of industry success, we partner with leading hospitals and surgeons to enhance precision, efficiency, and patient outcomes in complex procedures.

We are known for our clinical excellence, responsiveness, and ability to integrate seamlessly into surgical teams. Our continued growth creates strong opportunities for advancement, skill development, and long-term career progression.

Position Overview
The Field Training Manager provides real-time, intraoperative support to surgeons using advanced image-guided navigation technology across neurosurgery, spine, and ENT procedures.

This role is critical to ensuring surgical accuracy, optimizing workflow efficiency, and supporting positive patient outcomes. The ideal candidate thrives in high-pressure environments, demonstrates strong clinical and technical judgment, and operates as a trusted partner within the operating room.

A Day in the Life
Preparation
The day typically begins early (often 6:00 a.m.) but can start later depending on the hospital’s schedule. Prior to the surgery, the clinical specialist loads and reviews the MRI and/or CT scans and performs the preoperative planning for the procedure. Our specialists work closely with the surgical team, including nurses, anesthesiologists, and operating room technicians to prepare for the day's procedure(s).

Surgery
The primary focus of a clinical specialist's day is assisting with the navigation guidance during surgeries. This allows the surgeons to see in real-time where their instruments are in the patient’s body by using an overlay on the 3D images of the patient's anatomy. Procedures may include brain tumor resections, epilepsy surgeries, deep brain stimulation (DBS) implantations, spinal fusions, or sinus procedures.

End of Day
After the surgical procedure, our specialists ensure the equipment is cleaned and put away. This includes the instruments and the trays associated with the instruments. Depending on the day's surgical schedule, our experts may also provide assistance in other navigated surgeries within the current facility or at different locations. This role demands adaptability due to its ever-changing schedule.

Key Responsibilities

Provide intraoperative navigation support during complex surgical procedures

Ensuring accuracy and efficiency of image-guided systems

Perform preoperative case preparation, including loading and validating MRI and CT imaging and supporting surgical planning

Serve as a clinical and technical expert to surgeons and OR staff, offering real-time problem-solving and guidance during procedures

Coordinate with Radiology to ensure accurate imaging protocols and scan quality

Train and educate physicians and hospital personnel on navigation system utilization and best practices

Act as the primary point of contact for assigned accounts, building strong relationships and driving utilization growth

Communicate case outcomes, system performance, and customer feedback to internal leadership

Ensure all equipment is maintained, calibrated, and compliant with hospital and regulatory standards

Maintain a high level of responsiveness for case coverage, including early mornings, extended hours, and schedule variability

Support coverage across multiple facilities as needed

Success Metrics (What "Great" Looks Like)

Consistent on-time case coverage and preparedness

High surgeon and hospital staff satisfaction

Increased utilization of navigation systems within assigned territory

Minimal technical disruptions during procedures

Strong cross-functional collaboration with internal and external stakeholders

Qualifications

Bachelor’s degree or equivalent clinical/operating room experience

Experience in surgical environments, medical devices, or clinical support preferred

Strong technical aptitude with medical imaging and navigation systems

Excellent communication and problem-solving skills under pressure

Ability to work independently while collaborating effectively within surgical teams

High attention to detail and strong decision-making capability

Work Environment & Requirements

Regular presence in operating room environments

Ability to stand for extended periods during surgical procedures

Early morning start times with schedule variability

On-call and flexible availability based on surgical schedules

Occasional travel between facilities within the region and outside the region

Compensation & Benefits

Base Salary: $100,000-110,000 annually + performance-based bonuses

Total compensation potential based on case volume and territory growth

401(k) with company contributions and profit-sharing

Medical, dental, and vision insurance

Mileage reimbursement

Generous and competitive Paid Time Off (PTO) and sick leave program

Provide a structured path for future career

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