CBO Patient Financial Exp Spec
Henry Ford Health System, Troy, MI, United States
General Summary
Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures – the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.
Education / Experience Required
High school diploma or equivalent required.
College course work in accounting, business, or healthcare administration, preferred.
One-year prior experience in a healthcare revenue cycle position.
Intermediate knowledge of Microsoft suite products preferred.
Communicate effectively with patients, colleagues, and leadership.
Work independently.
Additional Information
Organization: Corporate Services
Department: CBO - Self Pay
Shift: Day Job
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job‑related duties beyond those explicitly described above.
Benefits
The health and overall well‑being of our team members is our priority. That’s why we offer support in the various components of our team’s well‑being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer‑driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Affiliation Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures – the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.
Education / Experience Required
High school diploma or equivalent required.
College course work in accounting, business, or healthcare administration, preferred.
One-year prior experience in a healthcare revenue cycle position.
Intermediate knowledge of Microsoft suite products preferred.
Communicate effectively with patients, colleagues, and leadership.
Work independently.
Additional Information
Organization: Corporate Services
Department: CBO - Self Pay
Shift: Day Job
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job‑related duties beyond those explicitly described above.
Benefits
The health and overall well‑being of our team members is our priority. That’s why we offer support in the various components of our team’s well‑being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer‑driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Affiliation Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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