Medical Receptionist
U.S. Bankruptcy Court - District of CT, Groton, CT, United States
Position Overview
Medical Receptionist – Prompt greeting and checkout processes for patients.
Full‑time (40 hours/week) Monday – Friday 8:00 AM – 6:00 PM, rotating Saturdays 8:00 AM – 12:00 PM. May be asked to float to local practices.
Office Locations
Gold Star Pediatrics – 495 Route 184, Groton, CT 06340
Pediatric Associates of New London – 53‑C Granite St, New London, CT 06320
Primary Responsibilities
Greet patients and conduct check‑in process.
Collect or verify demographic information, including key demographic fields.
Load or update insurance information as needed.
Verify eligibility and flag appointment accordingly.
Scan insurance card(s).
Collect co‑payments and outstanding balances.
Post payments received in practice management system and provide system‑generated receipts.
Acknowledge patients in PM.
Schedule appointments using approved scheduling guidelines.
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians.
Monitor daily reminder call logs; conduct outreach to patients requiring appointments, and contact patients who are "no show" for follow‑up appointments for chronic conditions or preventive care.
Monitor administrative tasks in the EHR and respond timely.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash‑control procedures.
Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork.
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner always and maintaining patient confidentiality.
Perform other duties as assigned.
Required Qualifications
High School Diploma or GED.
1+ years of customer service experience.
Access to reliable transportation and a valid U.S. driver’s license.
Preferred Qualifications
Experience as a receptionist in a healthcare setting.
Experience working with an electronic health record.
Benefits & Compensation
Hourly pay range: $16.15 – $28.80 per hour, based on full‑time employment, local labor markets, education, work experience, certifications, etc. Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility).
Equal Employment Opportunity Statement
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Medical Receptionist – Prompt greeting and checkout processes for patients.
Full‑time (40 hours/week) Monday – Friday 8:00 AM – 6:00 PM, rotating Saturdays 8:00 AM – 12:00 PM. May be asked to float to local practices.
Office Locations
Gold Star Pediatrics – 495 Route 184, Groton, CT 06340
Pediatric Associates of New London – 53‑C Granite St, New London, CT 06320
Primary Responsibilities
Greet patients and conduct check‑in process.
Collect or verify demographic information, including key demographic fields.
Load or update insurance information as needed.
Verify eligibility and flag appointment accordingly.
Scan insurance card(s).
Collect co‑payments and outstanding balances.
Post payments received in practice management system and provide system‑generated receipts.
Acknowledge patients in PM.
Schedule appointments using approved scheduling guidelines.
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians.
Monitor daily reminder call logs; conduct outreach to patients requiring appointments, and contact patients who are "no show" for follow‑up appointments for chronic conditions or preventive care.
Monitor administrative tasks in the EHR and respond timely.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash‑control procedures.
Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork.
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner always and maintaining patient confidentiality.
Perform other duties as assigned.
Required Qualifications
High School Diploma or GED.
1+ years of customer service experience.
Access to reliable transportation and a valid U.S. driver’s license.
Preferred Qualifications
Experience as a receptionist in a healthcare setting.
Experience working with an electronic health record.
Benefits & Compensation
Hourly pay range: $16.15 – $28.80 per hour, based on full‑time employment, local labor markets, education, work experience, certifications, etc. Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility).
Equal Employment Opportunity Statement
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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