Member Associate (Kaimuki Branch)
HSFCU, East Honolulu, HI, United States
HSFCU Kaimuki Branch, 3221 Waialae Avenue, Suite 16-B6, Honolulu, Hawaii, United States of America
Position Summary
The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
As a Member Associate, you will assist with the direction and administration of branch member service and new account opening. The MA performs most complex teller functions as needed, balances each day’s transactions, and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures and governmental regulations. Member Associates also perform specific assigned back office duties and assist with other various duties as required.
Qualifications / Experience
Related customer service experience.
Basic understanding of credit union operations.
Basic understanding of member services and products provided.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Salary Range
Competitive Compensation:
HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage:
Comprehensive medical and dental coverage, with 100% paid single coverage for full‑time employees.
Paid Time Off:
13 paid annual holidays and up to 29 PTO days.
Retirement Savings:
Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy:
On‑site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness:
Access to wellness fairs, flu shot clinics, and on‑site fitness centers.
Additional Benefits:
Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities:
HSFCU invests in employee development through training programs, workshops, career development assistance, and tuition assistance.
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Position Summary
The Member Associate (MA) is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances.
As a Member Associate, you will assist with the direction and administration of branch member service and new account opening. The MA performs most complex teller functions as needed, balances each day’s transactions, and verifies cash totals. You will ensure that members are promptly and professionally serviced and that all operational support functions are accurately performed in accordance with established policies and procedures and governmental regulations. Member Associates also perform specific assigned back office duties and assist with other various duties as required.
Qualifications / Experience
Related customer service experience.
Basic understanding of credit union operations.
Basic understanding of member services and products provided.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Salary Range
Competitive Compensation:
HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage:
Comprehensive medical and dental coverage, with 100% paid single coverage for full‑time employees.
Paid Time Off:
13 paid annual holidays and up to 29 PTO days.
Retirement Savings:
Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy:
On‑site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness:
Access to wellness fairs, flu shot clinics, and on‑site fitness centers.
Additional Benefits:
Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities:
HSFCU invests in employee development through training programs, workshops, career development assistance, and tuition assistance.
#J-18808-Ljbffr