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Server Assistant

Hilton Dallas/Park Cities, Colorado Springs, CO, United States


Food Runner
We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and food server.

Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends.

Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities

Deliver food orders from the kitchen to customers’ tables rapidly and accurately

Act as the contact point between Front of the House and Back of the House staff

Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)

Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins

Serve welcome drinks and hors d’oeuvres, upon guests’ arrival

Ensure that restaurants are sanitized, cleaned, stocked, and set up correctly for opening and that they remain that way through the shift

Ensure food is served in accordance with safety standards (e.g. proper temperature)

Check in with customers and take additional orders or refill water, as needed

Remove dirty dishes and utensils

Answer guests’ questions about ingredients and menu items

Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

Make sure families with young children get kids menus and special silverware sets

Requirements

Some High School education or equivalent

2+ years previous experience in a food service, previous food runner or busser experience

Knowledge of the appropriate table settings and service ware.

Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices.

Projects professional image that inspires trust and confidence

Enthusiastic and positive energy

Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed

Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.

Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Able to stand for long periods of time

Job Type
FLSA Designation: Part- Time Non-Exempt

Source: Practice Hospitality

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