Patient Access Representative, Float
Marshfield Clinic Health System, Marshfield, WI, United States
Job Overview
Careers With Purpose. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world‑class health care across America’s heartland.
Job Details
Facility: Marsh Med Ctr
Location: Marshfield, WI
Address: 611 N St Joseph Ave, Marshfield, WI 54449, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $16.00 – $23.00 per hour
Job Summary
The Patient Access Representative (PAR) plays a central role in patient registration and scheduling. Depending on the setting, the PAR may focus on registration, on scheduling, or perform both. In addition, the PAR may rotate to multiple Sanford locations as a Float PAR. The position includes a broad range of duties that support patient flow, financial responsibility, and data management, and mentors new staff while upholding professional confidentiality.
Responsibilities
Provide patient registration and appointment scheduling services, including verifying demographics, creating electronic files, and managing related paperwork.
Collect co‑payments, pre‑payments, and account balance payments.
Resolve registration work‑queue issues such as errors, denied claims, and database maintenance.
Schedule patient appointments, obtain referrals, conduct pre‑authorization, arrange interpreter services, and check patients in and out.
Collaborate with nursing teams and providers to coordinate appointments and manage recall and waitlists.
Operate multi‑line phones and coordinate provider schedule as required.
Perform additional duties such as chart preparation, pre‑payment coordination, financial assistance collaboration, prior authorization, data entry, billing, reminder calls, and weekly/monthly reporting.
Serve as a mentor for new PARs and other staff, maintaining professionalism and a respectful workplace.
Maintain confidentiality of sensitive information and deliver excellent customer service with empathy.
Qualifications
High school diploma or equivalent preferred; post‑secondary education is helpful. Minimum one year of work experience, preferably in a medical office setting, with at least six months of customer service experience. Medical terminology knowledge is helpful. Certain locations may require BLS certification.
Benefits
Sanford offers an attractive benefits package that includes health, dental, vision, and life insurance; a 401(k) retirement plan; work/life balance benefits; and a generous time‑off program. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
EEO Statement
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for your online application, please call 1‑877‑673‑0854 or email talent@sanfordhealth.org.
Additional Information
Req Number: R‑0255258. Job Function: Revenue Cycle. Featured: No.
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Careers With Purpose. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world‑class health care across America’s heartland.
Job Details
Facility: Marsh Med Ctr
Location: Marshfield, WI
Address: 611 N St Joseph Ave, Marshfield, WI 54449, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $16.00 – $23.00 per hour
Job Summary
The Patient Access Representative (PAR) plays a central role in patient registration and scheduling. Depending on the setting, the PAR may focus on registration, on scheduling, or perform both. In addition, the PAR may rotate to multiple Sanford locations as a Float PAR. The position includes a broad range of duties that support patient flow, financial responsibility, and data management, and mentors new staff while upholding professional confidentiality.
Responsibilities
Provide patient registration and appointment scheduling services, including verifying demographics, creating electronic files, and managing related paperwork.
Collect co‑payments, pre‑payments, and account balance payments.
Resolve registration work‑queue issues such as errors, denied claims, and database maintenance.
Schedule patient appointments, obtain referrals, conduct pre‑authorization, arrange interpreter services, and check patients in and out.
Collaborate with nursing teams and providers to coordinate appointments and manage recall and waitlists.
Operate multi‑line phones and coordinate provider schedule as required.
Perform additional duties such as chart preparation, pre‑payment coordination, financial assistance collaboration, prior authorization, data entry, billing, reminder calls, and weekly/monthly reporting.
Serve as a mentor for new PARs and other staff, maintaining professionalism and a respectful workplace.
Maintain confidentiality of sensitive information and deliver excellent customer service with empathy.
Qualifications
High school diploma or equivalent preferred; post‑secondary education is helpful. Minimum one year of work experience, preferably in a medical office setting, with at least six months of customer service experience. Medical terminology knowledge is helpful. Certain locations may require BLS certification.
Benefits
Sanford offers an attractive benefits package that includes health, dental, vision, and life insurance; a 401(k) retirement plan; work/life balance benefits; and a generous time‑off program. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
EEO Statement
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for your online application, please call 1‑877‑673‑0854 or email talent@sanfordhealth.org.
Additional Information
Req Number: R‑0255258. Job Function: Revenue Cycle. Featured: No.
#J-18808-Ljbffr