Billing Manager
Peregrine Search Solutions, New York, NY, United States
The Billing Manager is a senior finance professional responsible for overseeing all aspects of legal billing operations. This role requires extensive experience in law firm billing practices, deep familiarity with complex billing arrangements, and hands‑on expertise with Finance Core, Coyote, and Tabs.
The Billing Manager partners closely with attorneys, finance leadership, and internal stakeholders to ensure accurate, timely, and compliant billing in accordance with client guidelines and organizational standards.
Duties and Responsibilities
Billing Operations
Oversee end‑to‑end billing processes, including pre‑bills, edits, final invoices, write‑ups, write‑downs, and adjustments
Manage high‑volume, complex billing structures (hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed‑fee matters)
Ensure compliance with client billing guidelines, outside counsel requirements, and e‑billing standards
Serve as a subject matter expert for billing policies, procedures, and best practices
System Ownership and Technical Expertise
Act as the primary billing systems expert for Finance Core, Coyote, and Tabs, including setup, maintenance, troubleshooting, and optimization
Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements
Develop reports and dashboards to support billing performance, realization, and revenue analysis
Ensure data integrity across billing, timekeeping, and financial systems
Attorney and Client Support
Collaborate with partners and senior attorneys to resolve billing issues and support matter‑level billing strategies
Provide recommendations on billing efficiency, rate management, and client‑specific requirements
Support client audits, billing reviews, and information requests
Team Leadership and Oversight
Lead, mentor, and manage billing staff, including training, performance management, and coverage planning
Establish and enforce billing schedules, deadlines, and quality control standards
Develop and maintain written billing procedures and training materials
Financial Controls and Reporting
Monitor billing accuracy, realization rates, aged accounts, and unbilled time in partnership with finance and collections teams
Identify trends, risks, and process gaps; recommend solutions to improve efficiency and cash flow
Support month‑end and year‑end close activities related to billing and revenue
Qualifications and Experience
Minimum of 15 years of progressive law firm billing experience in complex billing environments
Extensive hands‑on experience with Finance Core, Coyote, and Tabs (required)
Strong knowledge of legal billing rules, compliance requirements, and client guideline enforcement
Deep understanding of law firm financial operations, including realization, revenue cycles, and matter economics
Advanced proficiency in billing systems reporting, Excel, and financial analysis tools
Exceptional attention to detail with the ability to manage competing deadlines in a fast‑paced environment
Strong communication and interpersonal skills, with the ability to work effectively with attorneys and senior leadership
Preferred Qualifications
Experience managing or leading a billing team
Background supporting large or multi‑office law firms
Experience with e‑billing platforms and client audit processes
Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent experience)
Leadership and accountability
Client service mindset
Process improvement and systems thinking
Sound judgment and discretion
Ability to influence senior stakeholders
Core Competencies
Ethics:
Demonstrates integrity, professionalism, and respect for others
Interpersonal Skills:
Effectively manages conflict, maintains confidentiality, and remains open to feedback
Judgment:
Makes sound, timely decisions with clear reasoning
Project Management:
Plans, coordinates, and delivers projects on time
Problem Solving:
Identifies issues, analyzes data, and develops practical solutions
Analytical Skills:
Synthesizes complex information and designs effective workflows
Customer Service:
Responds promptly and professionally to stakeholder needs
Dependability:
Takes ownership, meets deadlines, and follows through on commitments
Physical Demands
Primarily sedentary role requiring extended periods of sitting
Occasional standing and walking
Frequent use of hands and fingers for computer work
Regular communication (talking and hearing)
Fast‑paced environment driven by deadlines and deliverables
Occasional noise, temperature fluctuations, and work pressure
Periods of sustained focus and potential mental fatigue
Disclaimer
This job description outlines the general scope and responsibilities of the role and is not exhaustive. Duties may be modified or reassigned at any time. Reasonable accommodations may be made to support individuals with disabilities.
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The Billing Manager partners closely with attorneys, finance leadership, and internal stakeholders to ensure accurate, timely, and compliant billing in accordance with client guidelines and organizational standards.
Duties and Responsibilities
Billing Operations
Oversee end‑to‑end billing processes, including pre‑bills, edits, final invoices, write‑ups, write‑downs, and adjustments
Manage high‑volume, complex billing structures (hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed‑fee matters)
Ensure compliance with client billing guidelines, outside counsel requirements, and e‑billing standards
Serve as a subject matter expert for billing policies, procedures, and best practices
System Ownership and Technical Expertise
Act as the primary billing systems expert for Finance Core, Coyote, and Tabs, including setup, maintenance, troubleshooting, and optimization
Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements
Develop reports and dashboards to support billing performance, realization, and revenue analysis
Ensure data integrity across billing, timekeeping, and financial systems
Attorney and Client Support
Collaborate with partners and senior attorneys to resolve billing issues and support matter‑level billing strategies
Provide recommendations on billing efficiency, rate management, and client‑specific requirements
Support client audits, billing reviews, and information requests
Team Leadership and Oversight
Lead, mentor, and manage billing staff, including training, performance management, and coverage planning
Establish and enforce billing schedules, deadlines, and quality control standards
Develop and maintain written billing procedures and training materials
Financial Controls and Reporting
Monitor billing accuracy, realization rates, aged accounts, and unbilled time in partnership with finance and collections teams
Identify trends, risks, and process gaps; recommend solutions to improve efficiency and cash flow
Support month‑end and year‑end close activities related to billing and revenue
Qualifications and Experience
Minimum of 15 years of progressive law firm billing experience in complex billing environments
Extensive hands‑on experience with Finance Core, Coyote, and Tabs (required)
Strong knowledge of legal billing rules, compliance requirements, and client guideline enforcement
Deep understanding of law firm financial operations, including realization, revenue cycles, and matter economics
Advanced proficiency in billing systems reporting, Excel, and financial analysis tools
Exceptional attention to detail with the ability to manage competing deadlines in a fast‑paced environment
Strong communication and interpersonal skills, with the ability to work effectively with attorneys and senior leadership
Preferred Qualifications
Experience managing or leading a billing team
Background supporting large or multi‑office law firms
Experience with e‑billing platforms and client audit processes
Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent experience)
Leadership and accountability
Client service mindset
Process improvement and systems thinking
Sound judgment and discretion
Ability to influence senior stakeholders
Core Competencies
Ethics:
Demonstrates integrity, professionalism, and respect for others
Interpersonal Skills:
Effectively manages conflict, maintains confidentiality, and remains open to feedback
Judgment:
Makes sound, timely decisions with clear reasoning
Project Management:
Plans, coordinates, and delivers projects on time
Problem Solving:
Identifies issues, analyzes data, and develops practical solutions
Analytical Skills:
Synthesizes complex information and designs effective workflows
Customer Service:
Responds promptly and professionally to stakeholder needs
Dependability:
Takes ownership, meets deadlines, and follows through on commitments
Physical Demands
Primarily sedentary role requiring extended periods of sitting
Occasional standing and walking
Frequent use of hands and fingers for computer work
Regular communication (talking and hearing)
Fast‑paced environment driven by deadlines and deliverables
Occasional noise, temperature fluctuations, and work pressure
Periods of sustained focus and potential mental fatigue
Disclaimer
This job description outlines the general scope and responsibilities of the role and is not exhaustive. Duties may be modified or reassigned at any time. Reasonable accommodations may be made to support individuals with disabilities.
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