Player Services Representative, Southland Casino
Delaware North, West Memphis, AR, United States
The opportunity
Delaware North Gaming is searching for full-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out and assisting with all player rewards transactions.
Pay
$15.00 - $15.50 per hour.
What We Offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Update player rewards information, perform credit and cash transactions, and issue player cards
Explain games, contests, drawings, and promotional giveaways to guests
Read group resumes and oversee the daily activities of groups
Complete shift closing, drop cash, check payments, and secure the bank at all times
Offer bell assistance to all arriving and departing guests
More About You
No high school diploma or GED required
Minimum of 1 year of experience in front desk customer service
Must be able to obtain and maintain a state gaming license
Strong written and verbal communication skills
Physical Requirements
Ability to lift up to 50 pounds
Ability to stand 100% of the time
Shift details
Holidays
Every weekend
8hr shift
Evenings
Who We Are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Delaware North, along with its subsidiaries, is an equal‑opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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Delaware North Gaming is searching for full-time Player Services Representatives to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out and assisting with all player rewards transactions.
Pay
$15.00 - $15.50 per hour.
What We Offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Update player rewards information, perform credit and cash transactions, and issue player cards
Explain games, contests, drawings, and promotional giveaways to guests
Read group resumes and oversee the daily activities of groups
Complete shift closing, drop cash, check payments, and secure the bank at all times
Offer bell assistance to all arriving and departing guests
More About You
No high school diploma or GED required
Minimum of 1 year of experience in front desk customer service
Must be able to obtain and maintain a state gaming license
Strong written and verbal communication skills
Physical Requirements
Ability to lift up to 50 pounds
Ability to stand 100% of the time
Shift details
Holidays
Every weekend
8hr shift
Evenings
Who We Are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Delaware North, along with its subsidiaries, is an equal‑opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr