Community Health Worker
Council of State and Territorial Epidemiologists, Shreveport, LA, United States
We’re building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health® you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Title
Community Health Worker
Company
Oak Street Health
Role Description
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in‑person and phone outreach based on their care needs to promote health literacy and increase the access to resources needed to live healthier lives. High levels of flexibility, problem‑solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high‑quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities
Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
Form relationships with and build an inventory of local community organizations that may benefit our patients
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients’ quality of life and self‑efficacy; goal definitions are agreed upon by the care team
Meet with patients in patient‑centered and patient‑preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
Plan to spend about half of the time outside the center in patient‑centered locations; reliable transportation is required
Drive engagement with high‑risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits); may include accompaniment to appointments
Complete referrals to organizations and agencies as needed
Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
Support care team decision making through participation in interdisciplinary team meetings
Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
Other duties as assigned
What We’re Looking For
Required
Minimum of 1 year of experience in healthcare, community‑based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e., Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization
Strongly Preferred
Fluency in a language commonly spoken in the community when necessary (most often Bilingual English/Spanish)
Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
Knowledge of community resources and resource navigation
Preferred
Community Health Worker certification or Associate’s or Bachelor’s in a related field is a plus
Experience utilizing electronic medical record systems
A problem‑solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $31.72
Benefits
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options , a
401(k) plan
(including matching company contributions), and an
employee stock purchase plan .
No‑cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Application Window
We anticipate the application window for this opening will close on: 05/02/2026
EEO Statement
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
Title
Community Health Worker
Company
Oak Street Health
Role Description
The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in‑person and phone outreach based on their care needs to promote health literacy and increase the access to resources needed to live healthier lives. High levels of flexibility, problem‑solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high‑quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.
Core Responsibilities
Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
Form relationships with and build an inventory of local community organizations that may benefit our patients
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients’ quality of life and self‑efficacy; goal definitions are agreed upon by the care team
Meet with patients in patient‑centered and patient‑preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
Plan to spend about half of the time outside the center in patient‑centered locations; reliable transportation is required
Drive engagement with high‑risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits); may include accompaniment to appointments
Complete referrals to organizations and agencies as needed
Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
Support care team decision making through participation in interdisciplinary team meetings
Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
Other duties as assigned
What We’re Looking For
Required
Minimum of 1 year of experience in healthcare, community‑based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e., Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization
Strongly Preferred
Fluency in a language commonly spoken in the community when necessary (most often Bilingual English/Spanish)
Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
Knowledge of community resources and resource navigation
Preferred
Community Health Worker certification or Associate’s or Bachelor’s in a related field is a plus
Experience utilizing electronic medical record systems
A problem‑solving orientation and a flexible and positive attitude
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $31.72
Benefits
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options , a
401(k) plan
(including matching company contributions), and an
employee stock purchase plan .
No‑cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Application Window
We anticipate the application window for this opening will close on: 05/02/2026
EEO Statement
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr