TVC - Military Veteran Peer Network Program Manager (Program Specialist V)
Texas Veterans Commission, Austin, TX, United States
General Description
The Program Manager will serve as a vital team member of the Veterans Mental Health Department (VMHD) responsible for leading the Military Veteran Peer Network (MVPN). The MVPN is made up of TVC‑Certified Peer Service Coordinators providing services including peer‑to‑peer support, training on suicide prevention and military cultural competency, coordination of mental health first aid, and warm‑handoffs to local resources based on the individual needs of the veteran and family. This role works in collaboration with federal, state, and local partners to help veterans and their families access available resources. Telework may be considered based on performance and division policy.
Essential Duties and Responsibilities
Oversee the certification of TVC‑Certified Peer Service Coordinators within the MVPN and provide guidance and technical assistance.
Conduct site assessments to ensure adequate performance and compliance with statutory and contractual obligations.
Deliver training on mental health‑related topics relevant to veterans, service members, and their families.
Coordinate with federal, state, and local stakeholders to align accessible resources for veterans in need.
Work with other programs within the VMHD and other TVC departments.
Participate in public outreach events, deliver presentations, and support veteran‑focused seminars and initiatives.
Qualifications
Minimum: Bachelor's degree from an accredited institution; college transcripts required before interview.
Minimum Experience: Five (5) years related experience working within mental health programs.
Additional Requirements: Valid Texas Driver’s License within 90 days of hire.
Preferred Experience and Qualification
Master's degree or higher in Counseling, Social Work, Psychology, or other relevant field.
Veteran strongly preferred.
Knowledge of mental health concerns and barriers to accessing supportive resources.
Experience working with those experiencing mental health concerns.
Experience providing training and/or education on mental health topics.
Experience working with veterans, service members, and veteran families.
Experience building and sustaining partnerships with federal, state, and local stakeholders.
Knowledge, Skills, and Abilities
Knowledge of veteran supportive services at the federal, state, and local levels.
Knowledge of mental health concerns and barriers to accessing supportive resources.
Skill in finding supportive services that may be available to veteran households.
Skill in generating and providing training on the needs and resources for veterans and families.
Ability to research, gather, assemble, and analyze data to devise strategies for improving supportive services for veteran households.
Ability to prepare reports.
Ability to evaluate policies and procedures.
Ability to provide guidance and technical assistance to others about issues related to veteran mental health needs.
Ability to communicate effectively, both verbally and in writing.
Environmental Physical Conditions
Normal office work environment, mostly sedentary in nature. May involve walking, standing, standing for long periods, pulling and pushing, kneeling, stooping, bending, and safely lifting up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.
Security and Background Investigation
This position is designated as security sensitive and will require a criminal background investigation of the final candidate.
Equal Employment Opportunity
The Texas Veterans Commission does not discriminate on the basis of person's color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability, religion, or age in employment or the provision of services.
#J-18808-Ljbffr
The Program Manager will serve as a vital team member of the Veterans Mental Health Department (VMHD) responsible for leading the Military Veteran Peer Network (MVPN). The MVPN is made up of TVC‑Certified Peer Service Coordinators providing services including peer‑to‑peer support, training on suicide prevention and military cultural competency, coordination of mental health first aid, and warm‑handoffs to local resources based on the individual needs of the veteran and family. This role works in collaboration with federal, state, and local partners to help veterans and their families access available resources. Telework may be considered based on performance and division policy.
Essential Duties and Responsibilities
Oversee the certification of TVC‑Certified Peer Service Coordinators within the MVPN and provide guidance and technical assistance.
Conduct site assessments to ensure adequate performance and compliance with statutory and contractual obligations.
Deliver training on mental health‑related topics relevant to veterans, service members, and their families.
Coordinate with federal, state, and local stakeholders to align accessible resources for veterans in need.
Work with other programs within the VMHD and other TVC departments.
Participate in public outreach events, deliver presentations, and support veteran‑focused seminars and initiatives.
Qualifications
Minimum: Bachelor's degree from an accredited institution; college transcripts required before interview.
Minimum Experience: Five (5) years related experience working within mental health programs.
Additional Requirements: Valid Texas Driver’s License within 90 days of hire.
Preferred Experience and Qualification
Master's degree or higher in Counseling, Social Work, Psychology, or other relevant field.
Veteran strongly preferred.
Knowledge of mental health concerns and barriers to accessing supportive resources.
Experience working with those experiencing mental health concerns.
Experience providing training and/or education on mental health topics.
Experience working with veterans, service members, and veteran families.
Experience building and sustaining partnerships with federal, state, and local stakeholders.
Knowledge, Skills, and Abilities
Knowledge of veteran supportive services at the federal, state, and local levels.
Knowledge of mental health concerns and barriers to accessing supportive resources.
Skill in finding supportive services that may be available to veteran households.
Skill in generating and providing training on the needs and resources for veterans and families.
Ability to research, gather, assemble, and analyze data to devise strategies for improving supportive services for veteran households.
Ability to prepare reports.
Ability to evaluate policies and procedures.
Ability to provide guidance and technical assistance to others about issues related to veteran mental health needs.
Ability to communicate effectively, both verbally and in writing.
Environmental Physical Conditions
Normal office work environment, mostly sedentary in nature. May involve walking, standing, standing for long periods, pulling and pushing, kneeling, stooping, bending, and safely lifting up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.
Security and Background Investigation
This position is designated as security sensitive and will require a criminal background investigation of the final candidate.
Equal Employment Opportunity
The Texas Veterans Commission does not discriminate on the basis of person's color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability, religion, or age in employment or the provision of services.
#J-18808-Ljbffr