Pharmacy Technician / Customer Service
BrightSpring Health Services, Uniondale, NY, United States
Job Title
Pharmacy Technician / Customer Service
Location
Uniondale, NY, USA
Position Type
Full-Time
Compensation
USD $18.00 - $19.25 per hour
Overview
PharMerica is a closed‑door pharmacy focused on serving long‑term care and senior living clients. We offer a non‑retail environment with opportunities for career growth.
Benefits
Daily Pay
Flexible schedules
Competitive pay
Health, dental, vision and life insurance benefits
Company‑paid STD and LTD
Tuition Assistance
Employee Discount Program
401(k)
Paid time off
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers, and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
Answer and submit inquiries regarding patient information and medication therapies.
Take requests for refill orders, out‑of‑pass, patient discharge orders, and special delivery requests.
Assist the pharmacist with facility and physician office communications.
Obtain patient information for our database by calling patient care representatives and physician offices.
Utilize judgement in knowing when to elevate issues to the management level.
Use programs such as Outlook, Excel, and Microsoft Word.
Complete assigned projects upon request in a timely manner.
Perform other tasks as assigned.
Qualifications
High school diploma or equivalent required.
One year of experience with direct client communication in customer service.
Prior healthcare/pharmacy experience preferred.
Strong computer and data entry skills.
Good oral communication skills, attention to detail, and problem‑solving skills.
Pharmacy Technician Certification preferred.
Company
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care to skilled nursing facilities, senior living communities, hospitals, and other specialized care settings across the nation.
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Pharmacy Technician / Customer Service
Location
Uniondale, NY, USA
Position Type
Full-Time
Compensation
USD $18.00 - $19.25 per hour
Overview
PharMerica is a closed‑door pharmacy focused on serving long‑term care and senior living clients. We offer a non‑retail environment with opportunities for career growth.
Benefits
Daily Pay
Flexible schedules
Competitive pay
Health, dental, vision and life insurance benefits
Company‑paid STD and LTD
Tuition Assistance
Employee Discount Program
401(k)
Paid time off
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers, and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
Answer and submit inquiries regarding patient information and medication therapies.
Take requests for refill orders, out‑of‑pass, patient discharge orders, and special delivery requests.
Assist the pharmacist with facility and physician office communications.
Obtain patient information for our database by calling patient care representatives and physician offices.
Utilize judgement in knowing when to elevate issues to the management level.
Use programs such as Outlook, Excel, and Microsoft Word.
Complete assigned projects upon request in a timely manner.
Perform other tasks as assigned.
Qualifications
High school diploma or equivalent required.
One year of experience with direct client communication in customer service.
Prior healthcare/pharmacy experience preferred.
Strong computer and data entry skills.
Good oral communication skills, attention to detail, and problem‑solving skills.
Pharmacy Technician Certification preferred.
Company
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care to skilled nursing facilities, senior living communities, hospitals, and other specialized care settings across the nation.
#J-18808-Ljbffr