Mgr, Prnt Fmly&Cmty Engmt
Save the Children, Ripley, TN, United States
Position Title: Manager, Parent, Family & Community Engagement (PFCE)
Employee Type: Full‑Time Regular
Supervisor Title: Program Director
Division: U.S. Programs & Advocacy
Summary
The Manager of Parent, Family and Community Engagement (PFCE) supports core components of Head Start and Early Head Start programs, including Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), family engagement, family development, and community partnerships. The role collaborates with Family Service Coordinators, other staff, and community partners to maintain enrollment, provide family service systems, develop volunteer programs, and ensure data integrity. The Manager also serves as Corporate Secretary of the Head Start Policy Council and upholds child‑safeguard duties as a frontline Save the Children employee.
Responsibilities
Ensure complete and accurate collection, entry, reporting and maintenance of data related to family development services.
If in a supervisory position: direct supervision of Family Service Coordinators (FSCs).
If in a non‑supervisory role: provide technical support to FSCs and their supervisors as needed.
Verify that family services staff possess the required credentials.
Collect, enter, report and maintain ERSEA and CACFP records.
Coordinate with the Manager of Education & Inclusion to fill vacancies within 30 days, assess eligibility, maintain enrollment targets (including 10% children with special needs), and sustain funded enrollment.
Track daily attendance and follow‑up with families on tardiness and absenteeism.
Visit classrooms 4–6 hours per month to observe, coach teachers and promote parent engagement.
Accompany home visitors on home visits to ensure quality services for the Home‑Based program.
Prepare and distribute monthly reports on attendance, enrollment, etc.
Ensure electronic data can be reported accurately to grant officers.
Provide training, technical assistance and capacity building for staff, parents and community partners.
Track Family Partnership Agreements and related service documentation.
Plan and deliver training based on Family Outcomes Assessments (advocacy, literacy, sustainability, child development, health, parenting skills, etc.).
Support staff in developing parent training opportunities; maintain documentation of meetings.
Implement the PFCE Framework across programming, services and management systems.
Monitor and report on services to ensure high‑quality support and positive child outcomes.
Attend case coordination meetings to integrate services.
Design, implement and monitor a volunteer program, recruiting and training parent and community volunteers.
Distribute the Volunteer Handbook.
Maintain volunteer records in a locked file cabinet.
Serve as Secretary of the Policy Council as needed and arrange meetings.
Perform other duties assigned by the Program Director.
Required Qualifications
Bachelor’s degree in early childhood development, social work, adult learning or a related family/human services field, plus at least 3 years of relevant experience.
Extensive travel (40% in‑state).
Proven experience managing family services for young children and their families, including supervisory experience.
Professional proficiency in MS Office suite.
Professional proficiency in spoken and written English.
Strong interpersonal communication and organizational skills.
Ability to collaborate with staff and community partners to provide high‑quality services.
Ability to communicate and collaborate with individuals and teams at all levels.
Demonstrated commitment to diversity, inclusion, and belonging.
Preferred Qualifications
Advanced degree in early childhood development, social work, adult learning or a related field.
Previous Head Start experience.
Benefits
Save the Children US offers health, dental, vision, and life insurance, pet insurance, short‑term and long‑term disability, an Employee Assistance Program, 403(b) retirement plan, generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, and more.
Save the Children believes every child deserves a future and commits to protecting children from harm. The organization strives to dismantle systemic racism, inequality, and discrimination in its practices and leadership.
We provide equal employment opportunities (EEO) to all employees and qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, or veteran status. Save the Children complies with all applicable laws and policies regarding child safety and workplace health and safety.
Clear background checks, driver’s license, vehicle operation, and compliance with state and local health requirements are required to comply with Head Start regulations and Save the Children policies.
Current and former Head Start/Early Head Start parents will receive preference for qualified positions.
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Employee Type: Full‑Time Regular
Supervisor Title: Program Director
Division: U.S. Programs & Advocacy
Summary
The Manager of Parent, Family and Community Engagement (PFCE) supports core components of Head Start and Early Head Start programs, including Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), family engagement, family development, and community partnerships. The role collaborates with Family Service Coordinators, other staff, and community partners to maintain enrollment, provide family service systems, develop volunteer programs, and ensure data integrity. The Manager also serves as Corporate Secretary of the Head Start Policy Council and upholds child‑safeguard duties as a frontline Save the Children employee.
Responsibilities
Ensure complete and accurate collection, entry, reporting and maintenance of data related to family development services.
If in a supervisory position: direct supervision of Family Service Coordinators (FSCs).
If in a non‑supervisory role: provide technical support to FSCs and their supervisors as needed.
Verify that family services staff possess the required credentials.
Collect, enter, report and maintain ERSEA and CACFP records.
Coordinate with the Manager of Education & Inclusion to fill vacancies within 30 days, assess eligibility, maintain enrollment targets (including 10% children with special needs), and sustain funded enrollment.
Track daily attendance and follow‑up with families on tardiness and absenteeism.
Visit classrooms 4–6 hours per month to observe, coach teachers and promote parent engagement.
Accompany home visitors on home visits to ensure quality services for the Home‑Based program.
Prepare and distribute monthly reports on attendance, enrollment, etc.
Ensure electronic data can be reported accurately to grant officers.
Provide training, technical assistance and capacity building for staff, parents and community partners.
Track Family Partnership Agreements and related service documentation.
Plan and deliver training based on Family Outcomes Assessments (advocacy, literacy, sustainability, child development, health, parenting skills, etc.).
Support staff in developing parent training opportunities; maintain documentation of meetings.
Implement the PFCE Framework across programming, services and management systems.
Monitor and report on services to ensure high‑quality support and positive child outcomes.
Attend case coordination meetings to integrate services.
Design, implement and monitor a volunteer program, recruiting and training parent and community volunteers.
Distribute the Volunteer Handbook.
Maintain volunteer records in a locked file cabinet.
Serve as Secretary of the Policy Council as needed and arrange meetings.
Perform other duties assigned by the Program Director.
Required Qualifications
Bachelor’s degree in early childhood development, social work, adult learning or a related family/human services field, plus at least 3 years of relevant experience.
Extensive travel (40% in‑state).
Proven experience managing family services for young children and their families, including supervisory experience.
Professional proficiency in MS Office suite.
Professional proficiency in spoken and written English.
Strong interpersonal communication and organizational skills.
Ability to collaborate with staff and community partners to provide high‑quality services.
Ability to communicate and collaborate with individuals and teams at all levels.
Demonstrated commitment to diversity, inclusion, and belonging.
Preferred Qualifications
Advanced degree in early childhood development, social work, adult learning or a related field.
Previous Head Start experience.
Benefits
Save the Children US offers health, dental, vision, and life insurance, pet insurance, short‑term and long‑term disability, an Employee Assistance Program, 403(b) retirement plan, generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, and more.
Save the Children believes every child deserves a future and commits to protecting children from harm. The organization strives to dismantle systemic racism, inequality, and discrimination in its practices and leadership.
We provide equal employment opportunities (EEO) to all employees and qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, or veteran status. Save the Children complies with all applicable laws and policies regarding child safety and workplace health and safety.
Clear background checks, driver’s license, vehicle operation, and compliance with state and local health requirements are required to comply with Head Start regulations and Save the Children policies.
Current and former Head Start/Early Head Start parents will receive preference for qualified positions.
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