Patient Access Representative, Part Time Days, 32 Hours, Patient Access
Day Kimball Health, Putnam, CT, United States
Day Kimball Health
is hiring a
Patient Access Representative
for the Patient Accounts Department.
Location : Putnam, CT
Shift : Days, 32 Hours per Week
Patient Access Representative Job Summary
Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. The role includes informing patients of hospital and regulatory policies related to patient care and collection practices.
Key Responsibilities
Responsible for front‑end revenue cycle management by registering patients for emergency, scheduled outpatient, and inpatient procedures.
Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
Greets patients, relatives, or patient representatives as the communication liaison for patient services and access.
Responsible for current and new regulatory requirements for state, federal, and commercial payors.
Responsible for ABN and co‑payment collection practices.
Required Skills and Qualifications
Education:
High school graduate or equivalent, preferred.
Experience:
2 years of customer service experience preferred.
Knowledge of healthcare insurance preferred.
Knowledge of medical terminology preferred.
Excellent customer service skills required.
Computer literacy required.
Benefits
Medical/Dental/Vision
Pharmacy Plan
Basic & Supplemental Life Insurance
Short‑ & Long‑Term Disability
Health Savings Account or Flexible Spending Account
Accident & Critical Illness Coverage
401(k) Plan with Eligible Employer Contribution
Vacation Time
Sick Days
Paid Holidays
Education Reimbursement
Pet Insurance
Additional Benefits
Equal Opportunity Employer
Day Kimball Health is an affirmative action and equal opportunity employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke‑free environment.
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is hiring a
Patient Access Representative
for the Patient Accounts Department.
Location : Putnam, CT
Shift : Days, 32 Hours per Week
Patient Access Representative Job Summary
Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. The role includes informing patients of hospital and regulatory policies related to patient care and collection practices.
Key Responsibilities
Responsible for front‑end revenue cycle management by registering patients for emergency, scheduled outpatient, and inpatient procedures.
Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
Greets patients, relatives, or patient representatives as the communication liaison for patient services and access.
Responsible for current and new regulatory requirements for state, federal, and commercial payors.
Responsible for ABN and co‑payment collection practices.
Required Skills and Qualifications
Education:
High school graduate or equivalent, preferred.
Experience:
2 years of customer service experience preferred.
Knowledge of healthcare insurance preferred.
Knowledge of medical terminology preferred.
Excellent customer service skills required.
Computer literacy required.
Benefits
Medical/Dental/Vision
Pharmacy Plan
Basic & Supplemental Life Insurance
Short‑ & Long‑Term Disability
Health Savings Account or Flexible Spending Account
Accident & Critical Illness Coverage
401(k) Plan with Eligible Employer Contribution
Vacation Time
Sick Days
Paid Holidays
Education Reimbursement
Pet Insurance
Additional Benefits
Equal Opportunity Employer
Day Kimball Health is an affirmative action and equal opportunity employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke‑free environment.
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