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Cash Management Specialist

PGA TOUR, INC., Saint Augustine, FL, United States


In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

The Best Players Need the Best People.

Cash Management Specialist is responsible for the handling and oversight of daily transactional cash activity for PGA TOUR, Inc., PGA TOUR Enterprises, and its affiliates. This includes recording and reporting all daily cash activity, from all related sources. This role is responsible for ensuring deposits are posting to proper accounts, processing and posting merchant accounts and ensuring check deposits are made in a timely and accurate manner. This role includes interfacing with customers, ensuring their payments are set up to route appropriately, and actively working on accounts receivable to support customer collections.

QUALIFICATIONS

Associate's degree in accounting or equivalent work experience

Minimum of 3 years' experience in a cash management/payment application role

Superior skill level working with Microsoft Office, specifically Excel: ability to create pivot tables and analyze comparative data

Experience working with ERP software, Workday knowledge a plus

Customer service experience inclusive of working with outside clients and sales teams required

Experience with AR follow-up and collections

Ability to create AR ad hoc reports

Knowledge of credit card processing platforms and payment reports is a strong plus

Superior customer service skills

Strong written and verbal communication skills

Experience working with a digital event ticketing system a plus

Ability to work a flexible schedule as necessary (to potentially include evenings to meeting business needs)

RESPONSIBILITIES/DUTIES

Review and record daily cash deposits and payments from all related banking sources, checks received, and payment platform processors

Perform remote deposit duties as required

Perform cash application review and oversight

Process credit card payments and refunds as required

Process check/ACH/Wire Deposits

Review and approve accounts receivable refunds

Verity customer banking and support electronic payment transitions

Manage customer inquiries and requests to support timely payment management

Perform AR follow-up and customer collections

Review and make recommendations to revise current processes

Special projects and other duties as assigned

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