Care Coordinator
RI International, Crutchfield, NC, United States
Position
Care Coordinator (Full-Time / Non-Exempt) – Monday to Friday, 7:00 AM to 3:30 PM. Location: 309 Crutchfield Street, Durham, NC. Salary: $20.00 per hour.
Specialties / Licenses or Certifications
Bachelor’s Degree in a behavioral health field and at least one (1) year of behavioral health experience;
Bachelor’s Degree in any field and at least two (2) years of behavioral health experience;
High School Diploma or equivalent and at least four (4) years of behavioral health experience.
Job Summary
The Care Coordinator facilitates the quality and improvement of a person’s experience of care, which may include admission, discharge, outreach, engagement, recovery, transition, and case management.
Essential Duties & Responsibilities
Guest Care & Advocacy: Provide coordination of care services and resources internally and in the community; advocate for individuals’ needs and rights; assist with daily living activities and community linkages for education, support, and independence.
Compliance & Risk Management: Document required information and services, keep abreast of all regulations and Recovery Innovations policies, and adhere to compliance standards.
Cross‑Functional Collaboration: Coordinate or facilitate multidisciplinary team meetings, and partner with other provider agencies to support participants’ wellness.
Additional Duties: Perform other related duties as assigned.
Qualifications & Experience
Education: (Bachelor’s in behavioral health – 1 year experience; Bachelor’s in any field – 2 years experience; High School Diploma – 4 years experience)
Experience: Provide courteous assistance with a positive tone; work cooperatively in a team environment.
Computer Skills: Proficient in Microsoft Office Suite.
Communication: Excellent verbal and written communication, interpersonal skills, and customer service skills.
Organizational: Demonstrated ability to organize and maintain accurate records.
Training: Ability to pass de‑escalation training and mandatory driving policy if required.
Miscellaneous: Travel may be required. Minimum age 18 years; applicants must preserve confidentiality (HIPAA). Second‑Chance Employer: Must pass background check, substance abuse test, education verification, fingerprint clearance, and motor vehicle report (if applicable).
Physical Demands & Work Environment
Physical Demands: Close eye work, wrist and hand motions, sitting, standing, walking; may lift up to 20 pounds.
Work Environment: Office or behavioral health facility; may encounter agitated or confused individuals.
Benefits
Health, dental, and vision insurance; mental health resources; wellness programs; retirement plan with company matching; paid time off; professional development and training opportunities.
Equal Employment Opportunity
Recovery Innovations is committed to equal employment opportunities for all individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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Care Coordinator (Full-Time / Non-Exempt) – Monday to Friday, 7:00 AM to 3:30 PM. Location: 309 Crutchfield Street, Durham, NC. Salary: $20.00 per hour.
Specialties / Licenses or Certifications
Bachelor’s Degree in a behavioral health field and at least one (1) year of behavioral health experience;
Bachelor’s Degree in any field and at least two (2) years of behavioral health experience;
High School Diploma or equivalent and at least four (4) years of behavioral health experience.
Job Summary
The Care Coordinator facilitates the quality and improvement of a person’s experience of care, which may include admission, discharge, outreach, engagement, recovery, transition, and case management.
Essential Duties & Responsibilities
Guest Care & Advocacy: Provide coordination of care services and resources internally and in the community; advocate for individuals’ needs and rights; assist with daily living activities and community linkages for education, support, and independence.
Compliance & Risk Management: Document required information and services, keep abreast of all regulations and Recovery Innovations policies, and adhere to compliance standards.
Cross‑Functional Collaboration: Coordinate or facilitate multidisciplinary team meetings, and partner with other provider agencies to support participants’ wellness.
Additional Duties: Perform other related duties as assigned.
Qualifications & Experience
Education: (Bachelor’s in behavioral health – 1 year experience; Bachelor’s in any field – 2 years experience; High School Diploma – 4 years experience)
Experience: Provide courteous assistance with a positive tone; work cooperatively in a team environment.
Computer Skills: Proficient in Microsoft Office Suite.
Communication: Excellent verbal and written communication, interpersonal skills, and customer service skills.
Organizational: Demonstrated ability to organize and maintain accurate records.
Training: Ability to pass de‑escalation training and mandatory driving policy if required.
Miscellaneous: Travel may be required. Minimum age 18 years; applicants must preserve confidentiality (HIPAA). Second‑Chance Employer: Must pass background check, substance abuse test, education verification, fingerprint clearance, and motor vehicle report (if applicable).
Physical Demands & Work Environment
Physical Demands: Close eye work, wrist and hand motions, sitting, standing, walking; may lift up to 20 pounds.
Work Environment: Office or behavioral health facility; may encounter agitated or confused individuals.
Benefits
Health, dental, and vision insurance; mental health resources; wellness programs; retirement plan with company matching; paid time off; professional development and training opportunities.
Equal Employment Opportunity
Recovery Innovations is committed to equal employment opportunities for all individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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