CSR/Intake Specialist
VieMed Healthcare, Lafayette, LA, United States
Essential Duties and Responsibilities
Learns and maintains knowledge of current patient database and billing system.
Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner.
Obtains patient demographic and health insurance information; collects co-pay if appropriate.
Enters patient information into the computer system.
Verifies and records insurance benefits.
Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management.
Can read and understand medical documentation effectively.
Interacts professionally with physicians, patients/family, and co‑workers.
Schedules set ups as called into Home Sleep Delivered, LLC by physicians or physician’s office staff, per policy and procedure.
Answers telephone in a polite and professional manner, communicating information to appropriate personnel.
Communicates appropriately and clearly to manager and other superiors.
Establishes and maintains effective communication and good working relationships with co‑workers for the patient’s benefit.
Utilizes initiative; strives to maintain a steady level of productivity; self‑motivated. Organization and management of secretary’s activities reflect due consideration for the needs of the facility and staff.
Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice.
Manages and operates computer equipment safely and correctly.
Completes other duties as assigned.
Minimum Qualifications
High school diploma required.
1-3 years of administrative experience in an office setting preferred.
Excellent written and verbal communication skills to interact knowledgeably with employees and managers.
Physical Demands
Sitting at desk.
Operation of office equipment and computer.
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Learns and maintains knowledge of current patient database and billing system.
Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner.
Obtains patient demographic and health insurance information; collects co-pay if appropriate.
Enters patient information into the computer system.
Verifies and records insurance benefits.
Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management.
Can read and understand medical documentation effectively.
Interacts professionally with physicians, patients/family, and co‑workers.
Schedules set ups as called into Home Sleep Delivered, LLC by physicians or physician’s office staff, per policy and procedure.
Answers telephone in a polite and professional manner, communicating information to appropriate personnel.
Communicates appropriately and clearly to manager and other superiors.
Establishes and maintains effective communication and good working relationships with co‑workers for the patient’s benefit.
Utilizes initiative; strives to maintain a steady level of productivity; self‑motivated. Organization and management of secretary’s activities reflect due consideration for the needs of the facility and staff.
Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice.
Manages and operates computer equipment safely and correctly.
Completes other duties as assigned.
Minimum Qualifications
High school diploma required.
1-3 years of administrative experience in an office setting preferred.
Excellent written and verbal communication skills to interact knowledgeably with employees and managers.
Physical Demands
Sitting at desk.
Operation of office equipment and computer.
#J-18808-Ljbffr