Front Desk - Cosmetic Surgery Center (Training Provided!)
Sono Bello, Portland, ME, United States
Front Desk - Cosmetic Surgery Center (Training Provided!)
Location: ME - Portland
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
Key Responsibilities
Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
Collaborate with team members to identify patient success stories for online endorsements.
Assist with patient inquiries and follow‑ups, both pre‑ and post‑operative.
Support cross‑selling of additional services by preparing quotes and consent forms, as needed.
Required Qualifications
High school diploma or equivalent; bachelor’s degree preferred.
Experience in customer service or front‑desk roles, ideally in medical or aesthetic settings.
Excellent verbal and written communication skills with strong interpersonal abilities.
Ability to multitask and prioritize effectively in a fast‑paced environment.
Proficiency with computer systems and software, including Microsoft Office.
Knowledge of medical terminology and procedures (preferred but not required).
Professional demeanor and commitment to providing exceptional client experience.
Compensation & Benefits
Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE. Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full‑time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. Benefits eligibility may vary based on employment status.
Equal Employment Opportunity
As set forth in Sono Bello’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification
For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self‑Identification of Disability
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Location: ME - Portland
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
Key Responsibilities
Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
Collaborate with team members to identify patient success stories for online endorsements.
Assist with patient inquiries and follow‑ups, both pre‑ and post‑operative.
Support cross‑selling of additional services by preparing quotes and consent forms, as needed.
Required Qualifications
High school diploma or equivalent; bachelor’s degree preferred.
Experience in customer service or front‑desk roles, ideally in medical or aesthetic settings.
Excellent verbal and written communication skills with strong interpersonal abilities.
Ability to multitask and prioritize effectively in a fast‑paced environment.
Proficiency with computer systems and software, including Microsoft Office.
Knowledge of medical terminology and procedures (preferred but not required).
Professional demeanor and commitment to providing exceptional client experience.
Compensation & Benefits
Base salary: $45,000 with bonus and overtime potential, for a total earning range of $45,000 - $57,000 OTE. Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full‑time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. Benefits eligibility may vary based on employment status.
Equal Employment Opportunity
As set forth in Sono Bello’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification
For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Voluntary Self‑Identification of Disability
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr