Program Manager, Learning & Development
Matchpointe Group, San Francisco, CA, United States
Role Summary Lead the logistical planning, coordination, and execution of all learning and development initiatives across multiple brands, ensuring seamless delivery of high-impact learning events aligned with business objectives.
Key Responsibilities
Training & Event Planning
Oversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings. Partner with cross-functional stakeholders to understand requirements and ensure execution through completion
Manage L&D training calendar and room/space needs across brands and stakeholders
Build comprehensive training agendas, including presenters, content and scheduling, aligned to schedules and objectives, across brands
Training Events: Hotel sourcing and full event logistics. Generate detailed event plans, tracking documents, and post-event reports. Serve as on-site meeting host and primary contact, AV and materials support
L&D Communication Management
Act as primary Point of Contact for training participants: communications, BridgeLearn management, onboarding and logistics
Lead welcome calls and coordinate communications surrounding training events
Coordinate training calls with field teams, across brands, including slides and presenters
Negotiate and manage training vendor contracts across brands
Review and process invoices; ensure timely and accurate payment
Oversee speaker scheduling, contracting, and compensation
Ensure timely development and delivery of training materials to events
Manage branded merchandise (“swag”) procurement and distribution
Attend NSM, Kickoff, Off-site trainings: provide on-site support for Training Managers: materials, setup, alignment
Lead LMS migration to new platform (Allego) and integrate with Workday
Affiliate Launch Readiness
Partners with PMs across affiliates to ensure alignment and clarity of evolving timelines
Create and manage a centralized launch readiness tracker tying training milestones to commercialization timelines
Provide executive-ready status updates on training readiness across brands (visibility)
Maintain an overview of L&D metrics
Responsible for training documentation system per California reporting requirements
Standardize, governance, and brand-level autonomy of Sharepoint
High cross-functional visibility and collaboration
Strong focus on operational excellence, organization, and execution
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Key Responsibilities
Training & Event Planning
Oversee end-to-end logistical planning for learning and development programs and workshops at NSMs and launch meetings. Partner with cross-functional stakeholders to understand requirements and ensure execution through completion
Manage L&D training calendar and room/space needs across brands and stakeholders
Build comprehensive training agendas, including presenters, content and scheduling, aligned to schedules and objectives, across brands
Training Events: Hotel sourcing and full event logistics. Generate detailed event plans, tracking documents, and post-event reports. Serve as on-site meeting host and primary contact, AV and materials support
L&D Communication Management
Act as primary Point of Contact for training participants: communications, BridgeLearn management, onboarding and logistics
Lead welcome calls and coordinate communications surrounding training events
Coordinate training calls with field teams, across brands, including slides and presenters
Negotiate and manage training vendor contracts across brands
Review and process invoices; ensure timely and accurate payment
Oversee speaker scheduling, contracting, and compensation
Ensure timely development and delivery of training materials to events
Manage branded merchandise (“swag”) procurement and distribution
Attend NSM, Kickoff, Off-site trainings: provide on-site support for Training Managers: materials, setup, alignment
Lead LMS migration to new platform (Allego) and integrate with Workday
Affiliate Launch Readiness
Partners with PMs across affiliates to ensure alignment and clarity of evolving timelines
Create and manage a centralized launch readiness tracker tying training milestones to commercialization timelines
Provide executive-ready status updates on training readiness across brands (visibility)
Maintain an overview of L&D metrics
Responsible for training documentation system per California reporting requirements
Standardize, governance, and brand-level autonomy of Sharepoint
High cross-functional visibility and collaboration
Strong focus on operational excellence, organization, and execution
#J-18808-Ljbffr