Client Support Specialist EHB
Marsh McLennan Agency, Atlanta, GA, United States
Client Support Specialist, Employee Health & Benefits
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist, Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Support Specialist with our Employee Health & Benefits team, you’ll work to provide the day‑to‑day support for MMA clients. Whether it’s reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details. Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voice‑over to PowerPoint presentations using BrainShark technology. You will have the support of our Client Management team as you grow and learn through creating comparisons of plans/rates and building/maintaining the benefits mobile app. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementation and renewals.
Our future colleague.
Bachelor’s Degree or equivalent work experience
2 years previous administrative level experience required (Bachelor’s degree required in lieu of 2 years administrative experience).
Strong analytical skills and proficiency with PowerPoint and Excel
Ability to manage multiple priorities and perform in a dynamic, fast‑paced environment with multiple stakeholder
Additional qualifications.
Providing problem‑solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
Intermediate knowledge of employee benefit markets and compliance preferred.
Life & Health License or ability to obtain within 90 day of employment
Valuable Benefits.
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work – minimum 3 days in office
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick.
Instagram
Facebook
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LinkedIn
Who You Are Is Who We Are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
#MMAEHB
#MMAMID
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Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist, Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Support Specialist with our Employee Health & Benefits team, you’ll work to provide the day‑to‑day support for MMA clients. Whether it’s reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details. Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voice‑over to PowerPoint presentations using BrainShark technology. You will have the support of our Client Management team as you grow and learn through creating comparisons of plans/rates and building/maintaining the benefits mobile app. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementation and renewals.
Our future colleague.
Bachelor’s Degree or equivalent work experience
2 years previous administrative level experience required (Bachelor’s degree required in lieu of 2 years administrative experience).
Strong analytical skills and proficiency with PowerPoint and Excel
Ability to manage multiple priorities and perform in a dynamic, fast‑paced environment with multiple stakeholder
Additional qualifications.
Providing problem‑solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
Intermediate knowledge of employee benefit markets and compliance preferred.
Life & Health License or ability to obtain within 90 day of employment
Valuable Benefits.
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work – minimum 3 days in office
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick.
X
Who You Are Is Who We Are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
#MMAEHB
#MMAMID
#J-18808-Ljbffr