INVESTIGATOR II
State of Arkansas, Little Rock, AR, United States
DPSQA
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Position Number: 22136927
County: Pulaski
Posting End Date: May 14, 2026
Job Series, Classification, and Pay
Job Series: Inspectors and Investigators – Investigators
Classification: Investigator II (Class Code: IIV03P)
Pay Grade: SGS05
Salary Range: $47,397 – $70,148
Job Summary
The Investigator II is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision‑making. Whether working within the public or private sector, the Investigator II ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre‑determined legal and organizational standards.
Primary Responsibilities
Initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues.
Plan, organize, and conduct investigations using a structured methodology, employing interviews, surveillance, and document reviews.
Gather relevant documents, physical evidence, and electronic records while ensuring data integrity.
Analyze findings to establish factual patterns and identify potential risks or deviations from standards.
Prepare clear, concise, detailed reports summarizing methodologies, findings, and suggested corrective actions.
Maintain meticulous records of investigative processes, evidence logs, and follow‑up outcomes.
Collaborate with internal personnel, external agencies, or law enforcement to advance investigations.
Communicate findings in meetings, hearings, or court proceedings as required.
Ensure all activities comply with relevant laws, regulations, and organizational policies.
Maintain high integrity and confidentiality throughout the investigative process.
Stay updated on emerging investigative tools, techniques, and regulatory changes.
Propose enhancements to investigative protocols and best practices.
Knowledge and Skills
Exceptional ability to analyze complex information, identify patterns, and draw logical conclusions.
Excellent verbal and written communication skills for interviews and reports.
Strong observational skills to detect inconsistencies and nuances.
Familiarity with modern investigative tools, data management software, and digital evidence collection techniques.
Commitment to uphold ethical standards, confidentiality, and responsible handling of sensitive information.
Proven aptitude to think critically and solve problems efficiently under pressure.
Minimum Qualifications
High School Diploma or GED.
Minimum of 4 Years of relevant investigative experience (e.g., law enforcement, corporate compliance, internal audit).
Specialized certifications (e.g., Certified Fraud Examiner, Certified Forensic Investigator) may be required.
Licensure/Certifications
N/A. Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
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The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Position Number: 22136927
County: Pulaski
Posting End Date: May 14, 2026
Job Series, Classification, and Pay
Job Series: Inspectors and Investigators – Investigators
Classification: Investigator II (Class Code: IIV03P)
Pay Grade: SGS05
Salary Range: $47,397 – $70,148
Job Summary
The Investigator II is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision‑making. Whether working within the public or private sector, the Investigator II ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre‑determined legal and organizational standards.
Primary Responsibilities
Initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues.
Plan, organize, and conduct investigations using a structured methodology, employing interviews, surveillance, and document reviews.
Gather relevant documents, physical evidence, and electronic records while ensuring data integrity.
Analyze findings to establish factual patterns and identify potential risks or deviations from standards.
Prepare clear, concise, detailed reports summarizing methodologies, findings, and suggested corrective actions.
Maintain meticulous records of investigative processes, evidence logs, and follow‑up outcomes.
Collaborate with internal personnel, external agencies, or law enforcement to advance investigations.
Communicate findings in meetings, hearings, or court proceedings as required.
Ensure all activities comply with relevant laws, regulations, and organizational policies.
Maintain high integrity and confidentiality throughout the investigative process.
Stay updated on emerging investigative tools, techniques, and regulatory changes.
Propose enhancements to investigative protocols and best practices.
Knowledge and Skills
Exceptional ability to analyze complex information, identify patterns, and draw logical conclusions.
Excellent verbal and written communication skills for interviews and reports.
Strong observational skills to detect inconsistencies and nuances.
Familiarity with modern investigative tools, data management software, and digital evidence collection techniques.
Commitment to uphold ethical standards, confidentiality, and responsible handling of sensitive information.
Proven aptitude to think critically and solve problems efficiently under pressure.
Minimum Qualifications
High School Diploma or GED.
Minimum of 4 Years of relevant investigative experience (e.g., law enforcement, corporate compliance, internal audit).
Specialized certifications (e.g., Certified Fraud Examiner, Certified Forensic Investigator) may be required.
Licensure/Certifications
N/A. Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
#J-18808-Ljbffr