Tier 2 Service Desk Engineer – Onsite Boston, 8–5 EST

Insight Global is seeking a Service Desk Analyst in Boston, MA to provide high-quality technical support for corporate customers. The role requires 1–2+ years of experience in technical support and customer service. Responsibilities include using ITSM ticketing systems, maintaining communication with clients, and participating in team efforts to enhance service quality. The position offers an hourly compensation of $28–33 and includes opportunities for professional growth and paid time off.
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