Application Analyst (Analytics – Epic Cogito Certified)
Altru Health System, Grand Forks, ND, United States
Location:
Altru Health System PO Box 6002 Grand Forks, ND 58201
Pay Range:
$66,955.20 - $100,422.40
Summary
The Application Analyst collaborates with users of our Electronic Medical Record and/or Financial Applications and is responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety. In this role, the analyst maintains and builds on certifications needed for the position as appropriate, develops an understanding of the assigned application and processes, and follows departmental procedures. The analyst works on projects of moderate scope and complexity, applying judgement within defined parameters.
The Data Analytics team at Altru Health System functions as the primary support team and contact for Epic reporting. The Application Analyst works with various customers to understand and document complex requirements, design and implement reports, and coordinate issues that arise during the reporting project. The analyst is a technical individual with a high degree of knowledge in the overall field and recognized expertise in functional areas. Experience with Epic EHR, Epic Cogito, Clarity data models, SlicerDicer, Caboodle, Business Objects, Crystal Reports and SQL is preferred.
Essential Job Functions
Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion.
Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees. Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved promptly.
Continues further education of systems and applications by collaborating with operational owners as well as senior staff.
Reviews and completes new build enhancements as appropriate, utilizing resources as needed.
Provides technical support, diagnoses application errors and troubleshoots system issues.
Participates in cross‑application testing with system changes, ensuring that the system changes are compatible with other applications, workflows and processes.
Serves as a resource person for daily operational issues within the electronic medical record.
Implements applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care.
Participates in the on‑call rotation. Ensures that after‑hours coverage of customer support is maintained per department policies and procedures. Responds to calls in a timely manner, takes responsibility for reported problems and follows through to ensure a resolution is provided to the customer.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Certifications
Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy
Education
Preferred: Associate's or Bachelor's degree in Computer and Information Science
Language Requirements
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands
Sit: Continuously (67-100%)
Stand: Occasionally (5-33%)
Walk: Occasionally (5-33%)
Stoop/Bend: Occasionally (5-33%)
Reach: Frequently (34-66%)
Handle/Finger/Feel: Continuously (67-100%)
See: Continuously (67-100%)
Hear: Continuously (67-100%)
Weight Demands
Lift - Floor to Waist Level: Sedentary; Carry: Sedentary; Push/Pull: Sedentary; Slide/Transfer: Not Applicable.
Working Conditions
Indoor: Continuously (67-100%)
Outdoor: Not Applicable
Extreme Temperature: Not Applicable
Driving Requirement Definitions
Professional Drivers: Persons who drive as their main responsibility or transport passengers or hazardous materials.
Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for This Position
Infrequent Driver
Benefits
Altru offers a comprehensive benefits package to its full- and part‑time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, and paid time off (PTO).
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Altru Health System PO Box 6002 Grand Forks, ND 58201
Pay Range:
$66,955.20 - $100,422.40
Summary
The Application Analyst collaborates with users of our Electronic Medical Record and/or Financial Applications and is responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety. In this role, the analyst maintains and builds on certifications needed for the position as appropriate, develops an understanding of the assigned application and processes, and follows departmental procedures. The analyst works on projects of moderate scope and complexity, applying judgement within defined parameters.
The Data Analytics team at Altru Health System functions as the primary support team and contact for Epic reporting. The Application Analyst works with various customers to understand and document complex requirements, design and implement reports, and coordinate issues that arise during the reporting project. The analyst is a technical individual with a high degree of knowledge in the overall field and recognized expertise in functional areas. Experience with Epic EHR, Epic Cogito, Clarity data models, SlicerDicer, Caboodle, Business Objects, Crystal Reports and SQL is preferred.
Essential Job Functions
Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion.
Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees. Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved promptly.
Continues further education of systems and applications by collaborating with operational owners as well as senior staff.
Reviews and completes new build enhancements as appropriate, utilizing resources as needed.
Provides technical support, diagnoses application errors and troubleshoots system issues.
Participates in cross‑application testing with system changes, ensuring that the system changes are compatible with other applications, workflows and processes.
Serves as a resource person for daily operational issues within the electronic medical record.
Implements applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care.
Participates in the on‑call rotation. Ensures that after‑hours coverage of customer support is maintained per department policies and procedures. Responds to calls in a timely manner, takes responsibility for reported problems and follows through to ensure a resolution is provided to the customer.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Certifications
Epic Certification | Epic | Within 6 Months of Start Date | Employee Provides HR a Copy
Education
Preferred: Associate's or Bachelor's degree in Computer and Information Science
Language Requirements
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands
Sit: Continuously (67-100%)
Stand: Occasionally (5-33%)
Walk: Occasionally (5-33%)
Stoop/Bend: Occasionally (5-33%)
Reach: Frequently (34-66%)
Handle/Finger/Feel: Continuously (67-100%)
See: Continuously (67-100%)
Hear: Continuously (67-100%)
Weight Demands
Lift - Floor to Waist Level: Sedentary; Carry: Sedentary; Push/Pull: Sedentary; Slide/Transfer: Not Applicable.
Working Conditions
Indoor: Continuously (67-100%)
Outdoor: Not Applicable
Extreme Temperature: Not Applicable
Driving Requirement Definitions
Professional Drivers: Persons who drive as their main responsibility or transport passengers or hazardous materials.
Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for This Position
Infrequent Driver
Benefits
Altru offers a comprehensive benefits package to its full- and part‑time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, and paid time off (PTO).
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