Assistant Manager - LensCrafters - Norwalk, CT
EssilorLuxottica, East Norwalk, CT, United States
Requisition Information
Requisition ID: 925735
Store #: 00E611 LensCrafters
Position: Full-Time
General Function
The Assistant Manager acts as a leader in absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. The role represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.
Major Duties & Responsibilities
Delivers quality and improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care; Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results and understanding of the market and competitors
Supports store business plans to maximize sales and profit
Partners with store manager to lead and develop the team
Delivers clear, constructive, timely feedback and partners with Store Manager on development
Executes visual directives and maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights and weekends
Basic Qualifications
High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash registers, computers & calculators
Strong command of the English language for written and oral communication
Strong communicator and listener
Demonstrated high level of selling skills
Proven ability to problem solve
Preferred Qualifications
College degree or equivalent
Previous experience in leadership position within retail and customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) and/or ABO Certification in non‑licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
Compensation & Benefits
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity Employment
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Application Information
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com.
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Requisition ID: 925735
Store #: 00E611 LensCrafters
Position: Full-Time
General Function
The Assistant Manager acts as a leader in absence of, or in support of, the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. The role represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.
Major Duties & Responsibilities
Delivers quality and improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care; Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results and understanding of the market and competitors
Supports store business plans to maximize sales and profit
Partners with store manager to lead and develop the team
Delivers clear, constructive, timely feedback and partners with Store Manager on development
Executes visual directives and maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights and weekends
Basic Qualifications
High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash registers, computers & calculators
Strong command of the English language for written and oral communication
Strong communicator and listener
Demonstrated high level of selling skills
Proven ability to problem solve
Preferred Qualifications
College degree or equivalent
Previous experience in leadership position within retail and customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) and/or ABO Certification in non‑licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
Compensation & Benefits
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity Employment
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Application Information
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com.
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