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Branch Office Administrator

Edward Jones, Youngsville, NC, United States


Position Schedule:

Full-Time

Branch Address:

64 Wheaton Ave, Youngsville, NC

Posting Duration:

This job posting is anticipated to remain open for 30 days, from 22-Apr-2026.

If you find yourself looking for a fulfilling career
The Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We serve over nine million clients.

Role Summary
As a Branch Office Administrator, you will provide support to clients, facilitating communication and ensuring a positive client experience.

Support & Training

Comprehensive 6‑month training with a peer mentor

A wide support network from the branch to region to home office

Independent work with a team backing you every step of the way

Key Responsibilities

Deliver exceptional personalized service to clients

Assist in the annual business planning process

Identify opportunities for additional services through client interactions

Plan and execute marketing activities such as events

Handle inbound and outbound client communication (calls, email, in person)

Manage account openings, transfers, and other transactional requests

Schedule appointments, prepare meeting materials, manage correspondence

Support marketing initiatives and streamline processes

Perform administrative tasks at the direction of the financial advisor

Use technology such as MoneyGuide, Salesforce, Microsoft Office

Qualifications

Analytical thinking

Attention to detail

Adaptability

Conversational skills

Digital tool utilization

Team collaboration

Compensation & Benefits
The hiring minimum pay is $22.50, and the hiring maximum is $24.36, with opportunities for merit‑based increases.

Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness)

Short‑term and long‑term disability, basic life, basic AD&D coverage at no cost to associates

401(k) retirement plan and tax‑advantaged accounts (HSA, FSA)

10 paid holidays, 15 days vacation for new associates, sick time, personal days, paid day for volunteerism

Eligibility for bonuses and profit sharing

Employee Assistance Program

EEO Statement
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.

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