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Information Technology Manager

Alexander Technology Group, Portsmouth, NH, United States


Manager of IT – Business Applications (ERP, WMS, CRM)
We are a growing biotechnology/pharmaceutical company seeking a hands‑on Manager of IT – Business Applications to lead the strategy, development, and support of our core enterprise systems. This role will be responsible for driving the vision and roadmap for our business applications landscape, with a focus on Netsuite, Warehouse Management Systems (WMS), and business platforms.

This individual will play a key leadership role in aligning technology with business needs, ensuring systems scale effectively as the organization grows and evolves.

Key Responsibilities

Manage and govern all NetSuite implementation partners and SuiteApp vendors with clear accountability and sustainability standards

Define and own the strategic roadmap for business applications, including ERP, WMS, CRM, and related integrations

Partner closely with business stakeholders across Supply Chain, Operations, Finance, and Commercial teams to translate needs into scalable technology solutions

Manage and mentor a small IT applications team while remaining actively hands‑on with system configuration, troubleshooting, and enhancements

Lead implementation, enhancement, and integration of enterprise applications

Drive process improvements through automation, system optimization, and data integrity initiatives

Evaluate, select, and manage third‑party vendors and SaaS solutions

Ensure system reliability, security, and compliance in a regulated biotech/pharma environment

Establish governance, documentation, and best practices for application lifecycle management

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