Scheduler-Registrar
Southern Ohio Medical Center, Wheelersburg, OH, United States
GENERAL SUMMARY
Works under the supervision of the Central Scheduling Supervisor. The Scheduler/Registrar’s primary job function is to be responsible for greeting and scheduling/registering patients in a professional way and performing an orderly efficient scheduling and registration process for outpatient testing. Responsible for prepping patients for the test scheduled. Is responsible for the safeguarding of the public relations of the hospital and confidentially of its records by consistent professional conduct. Receives scheduling information, reviews Medical Necessity, provides patient education related to scheduled test. Obtains and confirms patient's insurance. Verifies eligibility. Works with each Ancillary department to ensure seamless informed excellent customer service.
QUALIFICATIONS
Education:
High School Diploma or successful completion of an equivalent High School Exam Required
Licensure:
None
Experience:
Three to six months of related work experience is preferred
Previous registration and scheduling knowledge preferred
Computer experience preferred
Medical terminology preferred
Insurance knowledge preferred
Knowledge of CPT/ICD 10 coding preferred
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Answers the telephone within three rings and greets and identifies the patients and their needs.
Collects accurate financial and clinical data to meet the Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
Communicates to the customers the Out of Pocket expenses and payments, and collections
Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
Assists in training and education of employees.
Responsible for verification of Medical Necessity for all Medicare Patients
Completed all CMS/Joint Commission requirements as directed by Management.
Verification of a valid physician order
Telephones physician office for valid physician order or clarification of the physician order
Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
Performs other duties as assigned
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Works under the supervision of the Central Scheduling Supervisor. The Scheduler/Registrar’s primary job function is to be responsible for greeting and scheduling/registering patients in a professional way and performing an orderly efficient scheduling and registration process for outpatient testing. Responsible for prepping patients for the test scheduled. Is responsible for the safeguarding of the public relations of the hospital and confidentially of its records by consistent professional conduct. Receives scheduling information, reviews Medical Necessity, provides patient education related to scheduled test. Obtains and confirms patient's insurance. Verifies eligibility. Works with each Ancillary department to ensure seamless informed excellent customer service.
QUALIFICATIONS
Education:
High School Diploma or successful completion of an equivalent High School Exam Required
Licensure:
None
Experience:
Three to six months of related work experience is preferred
Previous registration and scheduling knowledge preferred
Computer experience preferred
Medical terminology preferred
Insurance knowledge preferred
Knowledge of CPT/ICD 10 coding preferred
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Answers the telephone within three rings and greets and identifies the patients and their needs.
Collects accurate financial and clinical data to meet the Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
Communicates to the customers the Out of Pocket expenses and payments, and collections
Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
Assists in training and education of employees.
Responsible for verification of Medical Necessity for all Medicare Patients
Completed all CMS/Joint Commission requirements as directed by Management.
Verification of a valid physician order
Telephones physician office for valid physician order or clarification of the physician order
Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
Performs other duties as assigned
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr