Streaming OR Video Operator

Role – Streaming & Video Operator
Location
Fort Lauderdale, Florida – Onsite

Contract
Rotational shift – Morning / Evening / Night

Skills (Mandatory)
Live streaming, live events, audio, video

Job Description
Our team is looking to bring on a Streaming & Video Operations Coordinator to act as a core member of our 24/7 video operations team focused on OTT, Mobile and Desktop video products. The Coordinator will work closely with Product, Project and third party vendors to ensure the highest quality video experience is getting to our end users. Every day will offer new challenges in an environment where change is encouraged.

Responsibilities

Responsible for testing live streaming across all current and upcoming platforms

Identify video issues and relay valuable feedback to engineers

Collaborate with third parties to coordinate on-boarding requirements and troubleshoot issues

Monitor Live video in products once released and relay any issues to engineers

Ensure project documents are complete, current, and organized appropriately

Take ownership of the LiveTV experience, driving potential issues to resolution in a timely fashion

Work with the support team to field customer issues that have been advanced to our team

Additional other duties and responsibilities, as assigned

Able to work varying shifts, flexible hours, weekends and holidays as part of our 24/7 service and live event coverage.

Key Projects

Primetime monitoring and support across all digital platforms as well as for live events.

QA of live station launches and platform releases

Management and monitoring of national level video blackouts

Monitoring and operations of live streaming events cross platform

Qualifications

BS/BA Degree

Experience working in a media entertainment environment with multiple partners and distributed teams

Must be self-motivated, results-oriented and challenged by accountability

Excellent internal client management and communication/interpersonal skills

Passion for and knowledge of interactive technology and platforms required

Prior experience with mobile technologies (mobile development, APIs)

Experience with troubleshooting and diagnosing technical issues for streaming video

You might also have

Experience with live streaming, video or broadcast

Experience with video monitoring in a NOC or similar operations field

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