Preferred Banking Assistant Manager
Western Alliance Bank, Fallon, NV, United States
Job Title
Preferred Banking Assistant Manager
Location
Fallon
What You'll Do
As a Preferred Banking Lead/Assistant Branch Manager, you will partner with leadership to coach and execute the full client life cycle for clients. You will promote and exemplify the department's "sales, service, operations" philosophy through client interactions, respond to and resolve client requests, and provide expert advice and guidance. Your focus will be on treasury management, loans, commercial, and personal accounts, establishing yourself as an expert in treasury management, deposit requests, and the technical aspects of client requests. You will work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction and serve as a resource to junior team members to augment their banking knowledge and support their career growth opportunities.
Be a subject‑matter expert for the Preferred Banker team by responding to complex client requests and assisting team members to execute the complete client life cycle and achieve client satisfaction. Assist the team in identifying and capitalizing on opportunities to promote bank products through analysis of client patterns and needs.
Manage distribution of work for the designated team, facilitate cross‑training opportunities, and provide reporting to management on production, turnaround times, and other key data points.
Ensure the team meets service level standards, including sales, customer service, turnaround time, risk management, regulatory compliance, audit soundness, and productivity and efficiency.
Monitor individual team member performance to support their career progression and ensure optimal client support for all inquiries or requests.
Assist leadership in executing strategic business initiatives driven by data analytics, requiring change management techniques with other internal departments and staying up‑to‑date with bank products.
Indir…ectly lead, mentor, and develop other junior members of the team.
What You'll Need
5+ years of related experience in Treasury Management Sales, Treasury Management Service, Branch Banking Operations or a similar field.
High school diploma required; Bachelor’s degree in a related field preferred.
Previous leadership experience preferred.
Intermediate to advanced knowledge of general banking operations, including deposit operations, new account opening, loan administration, treasury management, and/or other commercial banking products and services.
Intermediate to advanced business, legal, and technical writing ability with a good working knowledge of industry‑standard writing specifications.
Entry‑level to intermediate sales and service experience in business deposits or treasury management products.
Advanced speaking and writing communication skills.
Compensation
Salary range for new hires is generally $73,085.00 – $90,000.00 for Fallon, NV. The salary amount is determined by specific job location. The role may also be eligible for annual bonus/incentives earned and restricted stock.
Benefits You’ll Love
We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. You will also gain business knowledge, learning the ins and outs of how successful companies operate and manage their finances, providing invaluable hands‑on experience to grow your career.
About The Company
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
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Preferred Banking Assistant Manager
Location
Fallon
What You'll Do
As a Preferred Banking Lead/Assistant Branch Manager, you will partner with leadership to coach and execute the full client life cycle for clients. You will promote and exemplify the department's "sales, service, operations" philosophy through client interactions, respond to and resolve client requests, and provide expert advice and guidance. Your focus will be on treasury management, loans, commercial, and personal accounts, establishing yourself as an expert in treasury management, deposit requests, and the technical aspects of client requests. You will work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction and serve as a resource to junior team members to augment their banking knowledge and support their career growth opportunities.
Be a subject‑matter expert for the Preferred Banker team by responding to complex client requests and assisting team members to execute the complete client life cycle and achieve client satisfaction. Assist the team in identifying and capitalizing on opportunities to promote bank products through analysis of client patterns and needs.
Manage distribution of work for the designated team, facilitate cross‑training opportunities, and provide reporting to management on production, turnaround times, and other key data points.
Ensure the team meets service level standards, including sales, customer service, turnaround time, risk management, regulatory compliance, audit soundness, and productivity and efficiency.
Monitor individual team member performance to support their career progression and ensure optimal client support for all inquiries or requests.
Assist leadership in executing strategic business initiatives driven by data analytics, requiring change management techniques with other internal departments and staying up‑to‑date with bank products.
Indir…ectly lead, mentor, and develop other junior members of the team.
What You'll Need
5+ years of related experience in Treasury Management Sales, Treasury Management Service, Branch Banking Operations or a similar field.
High school diploma required; Bachelor’s degree in a related field preferred.
Previous leadership experience preferred.
Intermediate to advanced knowledge of general banking operations, including deposit operations, new account opening, loan administration, treasury management, and/or other commercial banking products and services.
Intermediate to advanced business, legal, and technical writing ability with a good working knowledge of industry‑standard writing specifications.
Entry‑level to intermediate sales and service experience in business deposits or treasury management products.
Advanced speaking and writing communication skills.
Compensation
Salary range for new hires is generally $73,085.00 – $90,000.00 for Fallon, NV. The salary amount is determined by specific job location. The role may also be eligible for annual bonus/incentives earned and restricted stock.
Benefits You’ll Love
We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. You will also gain business knowledge, learning the ins and outs of how successful companies operate and manage their finances, providing invaluable hands‑on experience to grow your career.
About The Company
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
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