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Assistant Parking Manager

Platinum Parking, Dallas, TX, United States


Job Description
Platinum Parking is looking for an Assistant Garage Manager to assist with the operations of a Class A parking facility. This position has the potential to grow in responsibilities. Starting at $46,000 annually.

Founded in 2000, Platinum Parking headquartered in Dallas, TX has grown to be one of the leaders in the industry. We now operate over 350 facilities in 12 cities and 7 states. Our growth is a direct result of the hands‑on attention to detail that we pay to each and every customer of the facilities we manage.

We offer competitive salaries and excellent benefits including medical, dental, vision, a 401(k) retirement savings plan, and professional training.

Qualifications

Bachelor’s Degree in Business (Management, Economics, Finance, Communications, Marketing) or related field.

Parking garage management experience required.

Basic understanding of MS Office suite (Word, Excel, Outlook).

Excellent communication skills; able to speak and write clearly.

Professional appearance.

Responsibilities

Assist in cultivating a professional, diverse, and customer‑focused team.

Ensure that all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, signage, and parking flow.

Ensure that daily operations follow company policy by ensuring each location is properly staffed, stocked, and follows opening and closing procedures.

Manage the business to limit revenue loss, theft, or shrinkage of money or equipment.

Assist in collecting, recording, and depositing revenues received at the facility.

Oversee the contract parker program by ensuring customers are properly registered, A/R is billed, and completeness daily.

Gather, review, and verify the timely and accurate completion of daily and monthly reports.

Promote a work environment that values integrity, problem‑solving, collaboration, and transparency.

Review, screen, and respond to email, direct mail, and telephone calls. Provide prompt, customer‑oriented service, resolving issues without executive management involvement when possible.

Assist in training tenants and customers with the garage online validation program and parking procedures.

Soft Skills

Detail‑oriented; observant and disciplined.

Well‑spoken; confident in client interactions.

Self‑sufficient.

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