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Dairy Manager

Sprouts Farmers Market, Irvine, CA, United States


The Dairy Manager oversees one of the most visited departments in our stores, managing a “store within a store” and delivering an extraordinary customer service experience in a fast‑paced, friendly environment. This role involves helping people make healthy choices in one of the fastest growing retailers.

Overview Of Responsibilities

Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.

Process/stock products according to Sprouts dairy standards.

Responsible for delivering outstanding customer service.

Provides overall direction, coordination, and evaluation of this department.

Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.

Responsible for the proper rotation of products to control freshness; removes out‑of‑code items.

Responsible for price changes within the department.

Engage and evaluate team members through coaching, feedback, and one‑on‑one development discussions, and make recommendations on merit increases via completing the bi‑annual performance review process.

Regularly attend and participate at in‑store meetings.

Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.

Confidently exercise independent judgment to address Team Member concerns.

Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.

Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.

Communicate standards, expectations, policy changes, and product knowledge to team members.

Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.

Qualifications

Be at least 18 years of age with a minimum of 2 years’ retail grocery experience.

Have good communication skills; and the ability to give and take direction participating in a team environment.

Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.

Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.

Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.

Be able to answer phones and take special orders.

Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.).

Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed. Uses knowledge of scales and weight measures to accurately weigh and label products.

Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift. This role also requires vertically transferring tray up to 5 lbs., from 7” to 64” for up to 10 hours, and vertically/horizontally transferring items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.

Adhere to all safety, health, and Weights and Measures regulations, and achieve and maintain a Food Handlers permit.

Pay range
The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

Competitive pay

Sick time plan that you can use to support you or your immediate families health

Vacation accrual plan

Opportunities for career growth

15% discount for you and one other family member in your household on all purchases made at Sprouts

Flexible schedules

Employee Assistance Program (EAP)

401(K) Retirement savings plan with a generous company match

Company paid life insurance

Eligibility Requirements May Apply For The Following Benefits

Bonus based on company and/or individual performance

Affordable benefit coverage, including medical, dental and vision

Health Savings Account with company match

Pre-tax Flexible Spending Accounts for healthcare and dependent care

Company paid short‑term disability coverage

Paid parental leave for both mothers and fathers

Paid holidays

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.

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