Mortgage Appraisal Coordinator
Old National Bank, Evansville, IN, United States
Mortgage Appraisal Coordinator
Job Location: US-IN-Evansville
Category/Function: Mortgage Services
Position Type: Regular Full-Time
Requisition ID: 2026-19804
Workplace Type: On Site
Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. We thrive on helping clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals, offering competitive compensation, medical, dental, and vision insurance, 401K, continuing education opportunities, and an employee assistance program.
Responsibilities
The Mortgage Appraisal Coordinator is responsible for ordering and processing all appraisal orders for the Mortgage Business Unit. The Coordinator must process all orders timely, ensure acceptance of the orders, and follow up to ensure that the order will be returned timely. Once completed, the Coordinator must process the appraisal and deliver it timely to the borrowers to meet all regulatory requirements and minimize client impact due to delayed appraisals.
Key Accountabilities
Ensure all appraisal requests are processed timely and accurately.
Monitor the appraisal request pipeline and order all appraisals within the expected SLA.
Process all requests to ensure that the selected appraiser meets all requirements based on loan program, investor, or bank requirements.
Reassign appraisal orders or work with appraisers to minimize delays in the overall mortgage process.
Follow up on orders and ensure the appraiser has accepted the assignment to avoid lost orders.
Track outstanding appraisal orders and follow up with appraisers to minimize delays in returning appraisals after the agreed due date.
Process completed appraisals according to program, investor, or bank requirements for timely delivery to the applicant.
Accurately process the applicant's payment for the appraisal.
Monitor the mod‑appraisals mailbox for questions and follow up to assist Mortgage Loan Originators, Processors, Underwriters, and Closers.
Key Competencies
Attention to detail: completes work thoroughly and accurately, pursues quality.
Communication: effectively shares information and ideas with individuals and groups.
Collaboration: actively seeks, develops, and maintains trusted relationships to achieve business objectives.
Planning and organizing: determines course of action, sets priorities, and ensures optimal resources.
Technical knowledge: possesses required technical knowledge and embraces continuous learning.
Qualifications and Education Requirements
High school diploma or GED required.
Good organizational skills and attention to detail.
Ability to manage multiple functions and priorities while maintaining high accuracy.
Experience using personal computers and general office equipment.
Customer service orientation and aptitude.
Equal Employment Opportunity
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures, and thinking styles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.
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Job Location: US-IN-Evansville
Category/Function: Mortgage Services
Position Type: Regular Full-Time
Requisition ID: 2026-19804
Workplace Type: On Site
Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. We thrive on helping clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals, offering competitive compensation, medical, dental, and vision insurance, 401K, continuing education opportunities, and an employee assistance program.
Responsibilities
The Mortgage Appraisal Coordinator is responsible for ordering and processing all appraisal orders for the Mortgage Business Unit. The Coordinator must process all orders timely, ensure acceptance of the orders, and follow up to ensure that the order will be returned timely. Once completed, the Coordinator must process the appraisal and deliver it timely to the borrowers to meet all regulatory requirements and minimize client impact due to delayed appraisals.
Key Accountabilities
Ensure all appraisal requests are processed timely and accurately.
Monitor the appraisal request pipeline and order all appraisals within the expected SLA.
Process all requests to ensure that the selected appraiser meets all requirements based on loan program, investor, or bank requirements.
Reassign appraisal orders or work with appraisers to minimize delays in the overall mortgage process.
Follow up on orders and ensure the appraiser has accepted the assignment to avoid lost orders.
Track outstanding appraisal orders and follow up with appraisers to minimize delays in returning appraisals after the agreed due date.
Process completed appraisals according to program, investor, or bank requirements for timely delivery to the applicant.
Accurately process the applicant's payment for the appraisal.
Monitor the mod‑appraisals mailbox for questions and follow up to assist Mortgage Loan Originators, Processors, Underwriters, and Closers.
Key Competencies
Attention to detail: completes work thoroughly and accurately, pursues quality.
Communication: effectively shares information and ideas with individuals and groups.
Collaboration: actively seeks, develops, and maintains trusted relationships to achieve business objectives.
Planning and organizing: determines course of action, sets priorities, and ensures optimal resources.
Technical knowledge: possesses required technical knowledge and embraces continuous learning.
Qualifications and Education Requirements
High school diploma or GED required.
Good organizational skills and attention to detail.
Ability to manage multiple functions and priorities while maintaining high accuracy.
Experience using personal computers and general office equipment.
Customer service orientation and aptitude.
Equal Employment Opportunity
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures, and thinking styles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity, or any other characteristic protected by law.
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