Customer Service Representative - IP
Lee Health, Fort Myers, FL, United States
Location:
Lee Memorial Hospital – 2776 Cleveland Ave, Fort Myers, FL 33901
Department:
LM Complex Care Center
Work Type:
Full Time
Shift:
Shift 1/ to
Minimum to Midpoint Pay Rate:
$20.00 - $23.50 / hour
Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, posting charges, initial collections, preparing well‑coded and accurate billing, and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties are assigned by the Manager/Supervisor of the department.
Requirements
1-2 years prior experience required for Lee Health Solutions.
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
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Lee Memorial Hospital – 2776 Cleveland Ave, Fort Myers, FL 33901
Department:
LM Complex Care Center
Work Type:
Full Time
Shift:
Shift 1/ to
Minimum to Midpoint Pay Rate:
$20.00 - $23.50 / hour
Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, posting charges, initial collections, preparing well‑coded and accurate billing, and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties are assigned by the Manager/Supervisor of the department.
Requirements
1-2 years prior experience required for Lee Health Solutions.
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
#J-18808-Ljbffr