LPN Hospice Patient Care Coordinator
Gentiva Health Services, Inc., Portage, MI, United States
Coordinate Care. Support Compassion. Empower Hospice Teams.
We are seeking a Hospice LPN Patient Care Coordinator to manage the day-to-day operations of our hospice programs and coordinate care services across clinical teams. This pivotal role supports timely and compassionate patient care by scheduling visits, facilitating interdisciplinary team meetings, verifying eligibility, and assisting with skilled nursing care as needed—all while ensuring compliance with regulatory standards.
Key Responsibilities:
Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period
Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely
Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation
Accurately gather and enter referral information into hospice systems promptly
Coordinate durable medical equipment (DME) pickup and delivery
Notify appropriate staff at patient death or discharge, including pharmacy and physician
Verify Medicare eligibility and secure authorizations or reauthorizations as needed
Manage patient transitions by obtaining transfer documentation from previous agencies
Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed
Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice
Maintain accuracy of patient benefit periods, events, insurance verifications, and physician/facility updates in systems
Administer patient satisfaction surveys and maintain related documentation
Manage scheduling logistics including service codes, visit dates, clinician assignments, and PRN visit scheduling
About You
Qualifications – What you'll bring:
Degree from an accredited Practical Nursing program with current LPN license in the state of employment
CPR certification
3–5 years administrative experience, with at least 2 years clinical experience in hospice or home health
Valid driver’s license, automobile insurance, and reliable transportation
Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members
Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records
Strong communication skills with compassion for patients and families facing end-of-life situations
Ability to work in an office environment with occasional travel to patient homes or institutional settings
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Join a Team That Cares?
Apply today and help support compassionate care that makes every moment count.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
#J-18808-Ljbffr
We are seeking a Hospice LPN Patient Care Coordinator to manage the day-to-day operations of our hospice programs and coordinate care services across clinical teams. This pivotal role supports timely and compassionate patient care by scheduling visits, facilitating interdisciplinary team meetings, verifying eligibility, and assisting with skilled nursing care as needed—all while ensuring compliance with regulatory standards.
Key Responsibilities:
Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period
Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely
Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation
Accurately gather and enter referral information into hospice systems promptly
Coordinate durable medical equipment (DME) pickup and delivery
Notify appropriate staff at patient death or discharge, including pharmacy and physician
Verify Medicare eligibility and secure authorizations or reauthorizations as needed
Manage patient transitions by obtaining transfer documentation from previous agencies
Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed
Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice
Maintain accuracy of patient benefit periods, events, insurance verifications, and physician/facility updates in systems
Administer patient satisfaction surveys and maintain related documentation
Manage scheduling logistics including service codes, visit dates, clinician assignments, and PRN visit scheduling
About You
Qualifications – What you'll bring:
Degree from an accredited Practical Nursing program with current LPN license in the state of employment
CPR certification
3–5 years administrative experience, with at least 2 years clinical experience in hospice or home health
Valid driver’s license, automobile insurance, and reliable transportation
Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members
Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records
Strong communication skills with compassion for patients and families facing end-of-life situations
Ability to work in an office environment with occasional travel to patient homes or institutional settings
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Join a Team That Cares?
Apply today and help support compassionate care that makes every moment count.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
#J-18808-Ljbffr