Director of the Academic Resource Center
JobElephant, Washington, Washington, D.C., United States
Director of the Academic Resource Center
Whitman College
WHITMAN COLLEGE
Located in the historic community of
Walla Walla
, Whitman's vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.
Whitman College
is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college's working and learning environment. The Academic Resource Center (ARC) is designed to support the academic success of all Whitman College students by offering free tutoring, success coaching and skill-building workshops. partners with students, faculty, staff, and college departments and centers to develop sustainable, accessible and student-focused academic support systems.
The ARC Director provides leadership, strategic direction, and oversight for all aspects of the academic support mission and is responsible for developing and improving student support services, including tutoring, academic coaching, and co-curricular programs. The Director promotes a student growth mindset and collaborates with faculty and staff to strengthen student support services that foster personal, academic, and professional achievement. Additionally, the Director oversees recruitment and training of staff, manages the budget, evaluates ARC services, ensures compliance with federal and institutional policies and regulations, and fosters professional partnerships to expand academic support. Provides direct service to students by developing and offering success-focused programs, personalized coaching, and tutoring assistance to help them achieve their academic goals.
Lead the integration of intercultural communication principles across academic coaching, tutoring, and student support services to enhance student engagement, belonging, and success among diverse student populations.
Creates and oversees strategic partnerships for expanding tutoring and coaching services across all departments and centers.
Promotes the development of co-curricular assignments with academic and student services departments
Develops programs and opportunities for students to develop a growth mindset and understand metacognition to support their personal, academic, and professional success.
Creates and implements annual plans for service offerings, cross-departmental collaborations, event attendance, and student academic success activities. Reviews operations systematically and annually for cost-effectiveness
Contributes ideas and feedback on how the ARC can support the college's strategic goals and funding plans related to student learning, development and retention. Promotes the ARC to internal and external communities, presenting opportunities and activities to participate in increasing student engagement
Promotes innovation and best practices in ARC services and outreach activities; represents student academic support services and the development of retention programs in academic affairs.
Management & Supervision (35%)
Oversees the recruitment, hiring, and supervision of all full- and part-time staff in collaboration with the Learning Coordinator and Academic Coach.
Implements performance appraisals and evaluations; Manages annual program budgets, monitors and reviews expenditures regularly, maintains equipment inventory records, and prepares detailed budget reports, including tutoring cost projections.
Manages escalated student and staff issues in a professional and timely manner in accordance with College Rules and policies.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
~ Ensures professional staff are engaged in professional development opportunities that lead to innovation, best-practices, and connections to national networks.
Oversees the development, update, and use of software related to tutoring, academic success coaching, and programming.
Manages access and permissions to tracking/CRM accounts and student services software within areas of assigned responsibility.
Develops, leads and provides accurate and timely data assessments and reports of services and resource usage; Utilizes Excel and other data management tools to manage and manipulate data
Knowledge of academic support services in higher education, including tutoring, academic coaching, and student success programs, and how students learn and develop.
Knowledge of student privacy laws and college policies (e.g., Ability to develop and carry out plans that improve student support services and align with college priorities.
Ability to design and deliver programs, workshops, and services that help students succeed academically.
Ability to use data and technology (e.g., Excel, student systems) to track participation, evaluate programs, and make improvements.
Ability to manage multiple responsibilities, stay organized, communicate clearly, and support an inclusive, student-centered environment.
A Master's degree in areas of education or in an academic field relevant to academic skills development.
~2+ years of work experience in higher education and/or in academic advisement, student support services, or a closely related area.
~ Experience in staff management and organization.
~ Demonstrated experiencing utilizing data to assess, evaluate, and redesign services to ensure established goals/outcomes.
~ Demonstrated experience building collaborative partnerships that ensure positive student success outcomes.
~ D in an appropriate field of education, or in an academic field related to academic skills development.
Prior experience with both higher education teaching and student support beyond the classroom, as well as experience with diagnostic and classroom assessment, computer-based tracking and education advisement.
Benefit offerings and eligibility described reflect current offerings and may be subject to change in accordance with College policies and plan documents. Full-time employees enjoy the following benefits:
Medical/Dental/Vision
Insurances.
Basic
life
,
accidental death and dismemberment
and
long term disability
insurances with the capability to elect additional voluntary coverage.
403(b) Defined Contribution Retirement Plan
with a matching contribution after
eligibility requirements
are met.
Paid Time Off: 20 accrued vacation days
, 12 accrued sick days
, 13 paid holidays
.
Tuition Remission - Dependent Children
Employee Assistance Program
Relocation assistance for eligible employees.
DISABILITY ACCOMMODATION FOR JOB CANDIDATES
Contact Human Resources regarding requests for disability accommodation in the employment application process.
APPLICATION REVIEW
Application review will begin immediately and continue until the position is filled.
For full application instructions and position description, visit
Posted by the FREE value-added recruitment advertising agency
Whitman College
WHITMAN COLLEGE
Located in the historic community of
Walla Walla
, Whitman's vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.
Whitman College
is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college's working and learning environment. The Academic Resource Center (ARC) is designed to support the academic success of all Whitman College students by offering free tutoring, success coaching and skill-building workshops. partners with students, faculty, staff, and college departments and centers to develop sustainable, accessible and student-focused academic support systems.
The ARC Director provides leadership, strategic direction, and oversight for all aspects of the academic support mission and is responsible for developing and improving student support services, including tutoring, academic coaching, and co-curricular programs. The Director promotes a student growth mindset and collaborates with faculty and staff to strengthen student support services that foster personal, academic, and professional achievement. Additionally, the Director oversees recruitment and training of staff, manages the budget, evaluates ARC services, ensures compliance with federal and institutional policies and regulations, and fosters professional partnerships to expand academic support. Provides direct service to students by developing and offering success-focused programs, personalized coaching, and tutoring assistance to help them achieve their academic goals.
Lead the integration of intercultural communication principles across academic coaching, tutoring, and student support services to enhance student engagement, belonging, and success among diverse student populations.
Creates and oversees strategic partnerships for expanding tutoring and coaching services across all departments and centers.
Promotes the development of co-curricular assignments with academic and student services departments
Develops programs and opportunities for students to develop a growth mindset and understand metacognition to support their personal, academic, and professional success.
Creates and implements annual plans for service offerings, cross-departmental collaborations, event attendance, and student academic success activities. Reviews operations systematically and annually for cost-effectiveness
Contributes ideas and feedback on how the ARC can support the college's strategic goals and funding plans related to student learning, development and retention. Promotes the ARC to internal and external communities, presenting opportunities and activities to participate in increasing student engagement
Promotes innovation and best practices in ARC services and outreach activities; represents student academic support services and the development of retention programs in academic affairs.
Management & Supervision (35%)
Oversees the recruitment, hiring, and supervision of all full- and part-time staff in collaboration with the Learning Coordinator and Academic Coach.
Implements performance appraisals and evaluations; Manages annual program budgets, monitors and reviews expenditures regularly, maintains equipment inventory records, and prepares detailed budget reports, including tutoring cost projections.
Manages escalated student and staff issues in a professional and timely manner in accordance with College Rules and policies.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
~ Ensures professional staff are engaged in professional development opportunities that lead to innovation, best-practices, and connections to national networks.
Oversees the development, update, and use of software related to tutoring, academic success coaching, and programming.
Manages access and permissions to tracking/CRM accounts and student services software within areas of assigned responsibility.
Develops, leads and provides accurate and timely data assessments and reports of services and resource usage; Utilizes Excel and other data management tools to manage and manipulate data
Knowledge of academic support services in higher education, including tutoring, academic coaching, and student success programs, and how students learn and develop.
Knowledge of student privacy laws and college policies (e.g., Ability to develop and carry out plans that improve student support services and align with college priorities.
Ability to design and deliver programs, workshops, and services that help students succeed academically.
Ability to use data and technology (e.g., Excel, student systems) to track participation, evaluate programs, and make improvements.
Ability to manage multiple responsibilities, stay organized, communicate clearly, and support an inclusive, student-centered environment.
A Master's degree in areas of education or in an academic field relevant to academic skills development.
~2+ years of work experience in higher education and/or in academic advisement, student support services, or a closely related area.
~ Experience in staff management and organization.
~ Demonstrated experiencing utilizing data to assess, evaluate, and redesign services to ensure established goals/outcomes.
~ Demonstrated experience building collaborative partnerships that ensure positive student success outcomes.
~ D in an appropriate field of education, or in an academic field related to academic skills development.
Prior experience with both higher education teaching and student support beyond the classroom, as well as experience with diagnostic and classroom assessment, computer-based tracking and education advisement.
Benefit offerings and eligibility described reflect current offerings and may be subject to change in accordance with College policies and plan documents. Full-time employees enjoy the following benefits:
Medical/Dental/Vision
Insurances.
Basic
life
,
accidental death and dismemberment
and
long term disability
insurances with the capability to elect additional voluntary coverage.
403(b) Defined Contribution Retirement Plan
with a matching contribution after
eligibility requirements
are met.
Paid Time Off: 20 accrued vacation days
, 12 accrued sick days
, 13 paid holidays
.
Tuition Remission - Dependent Children
Employee Assistance Program
Relocation assistance for eligible employees.
DISABILITY ACCOMMODATION FOR JOB CANDIDATES
Contact Human Resources regarding requests for disability accommodation in the employment application process.
APPLICATION REVIEW
Application review will begin immediately and continue until the position is filled.
For full application instructions and position description, visit
Posted by the FREE value-added recruitment advertising agency