Senior Manager, Product Management – Credit Risk Platform
PayPal, San Jose, CA, United States
Job Summary
This job drives product strategy in alignment with a shared vision, collaborating with cross‑functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data‑gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. Formulate and execute the AI Native Strategy of credit risk platform and bring about a step function change at PayPal & in the industry.
Essential Responsibilities
Drives product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
Assesses the customer experience and customer needs in product requirements and decision making.
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
Oversees product profitability measures, including budget.
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
Partners with content strategists, data scientists, product designers and user experience researchers.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications
8 years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Experience leading others.
Additional Responsibilities & Preferred Qualifications
Define and execute product strategy and roadmap for the consumer credit risk platform, focussed on BNPL for 10 countries.
Engage directly with customers and prospects to understand needs, conduct discovery, and gather requirements.
Design end‑to‑end technical solutions including data delivery methods, API architectures, and integration patterns.
Translate customer requirements into detailed product specifications and user stories for Engineering teams.
Lead customer onboarding, implementation planning, and technical enablement.
Conduct product demos, proof of concepts, and solution presentations for customers and internal stakeholders.
Travel Percent
0
Pay Range
San Jose, California: $196,500.00 – $291,500.00 Annually
Benefits
At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice‑based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
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This job drives product strategy in alignment with a shared vision, collaborating with cross‑functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design with regulatory requirements and customer needs. The position assesses customer experience and establishes data‑gathering mechanisms to measure product success through usability studies and market analysis. Responsibilities also encompass overseeing product profitability, leading operational reviews, and partnering with various experts to maximize efficiency in a dynamic environment. Formulate and execute the AI Native Strategy of credit risk platform and bring about a step function change at PayPal & in the industry.
Essential Responsibilities
Drives product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
Assesses the customer experience and customer needs in product requirements and decision making.
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
Oversees product profitability measures, including budget.
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
Partners with content strategists, data scientists, product designers and user experience researchers.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications
8 years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Experience leading others.
Additional Responsibilities & Preferred Qualifications
Define and execute product strategy and roadmap for the consumer credit risk platform, focussed on BNPL for 10 countries.
Engage directly with customers and prospects to understand needs, conduct discovery, and gather requirements.
Design end‑to‑end technical solutions including data delivery methods, API architectures, and integration patterns.
Translate customer requirements into detailed product specifications and user stories for Engineering teams.
Lead customer onboarding, implementation planning, and technical enablement.
Conduct product demos, proof of concepts, and solution presentations for customers and internal stakeholders.
Travel Percent
0
Pay Range
San Jose, California: $196,500.00 – $291,500.00 Annually
Benefits
At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice‑based programs to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
#J-18808-Ljbffr