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Retail Supervisor Full Time

CROSSMARK, Oxford, AL, United States


Overview
Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They audit, train, and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Responsibilities

Responsible for recruiting, supervising and motivating employees. Developing them to deliver on our client’s expectations.

Train Events Specialists on company processes, policies, procedures, and position responsibilities.

Ensure quality execution by conducting audits and work‑withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.

Communicate with store management about upcoming events and the execution of past events in their store.

Act as the point of contact for all events conducted in the store. Assist Event Specialists with event kits, materials and tools as needed.

Monitor and manage expense metrics such as payroll time entries and additional expenses.

Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure on‑date execution is met.

Reschedule events in a timely manner to maximize on‑date, on‑weekend and total execution results.

Share competitive knowledge and best practices with the team.

Communicate effectively, develop and maintain strong working relationships with field support, recruiting and client services.

Maintain a clean, neat, and orderly demo kitchen; ensure appliances are in working order and in good repair. Inspect company equipment regularly to ensure proper maintenance.

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job‑related instructions and perform any other job‑related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Qualifications

Education/Experience: Associate Degree and/or Technical Diploma or one to two years of related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Ability to use and navigate a company‑provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs.

Certificates, Licenses, Registrations: Valid driver’s license required. National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities: Direct supervisory responsibilities with approximately 10–50 employees.

Work Environment: Retail Store environment. Local travel may be required.

Physical Demands: Regular standing, walking, use of hands and fingers, reaching overhead, talking, hearing, visual reading instructions, stooping, kneeling, crouching, climbing (including a 6’ ladder), balancing, lifting and carrying up to 25 pounds (occasionally up to 50 pounds), pushing and pulling a wheeled demonstration cart fully laden with appliances, supplies and product, and preparing foods and beverages using required appliances such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Contact with cleaning supplies.

Language Skills: English is the primary language skill; bilingual skills may be required based on business necessity.

Acosta Group is an equal‑opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

Salary Range: $43,888.00 – $43,888.00

Company: Crossmark Inc.

Position Type: Full time

Business Unit: Marketing

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