Industrial Services Coordinator
Aston Carter, Wilsonville, OR, United States
Overview
We are seeking a customer‑focused Industrial Services Coordinator to support customers with service requests, parts sales, and order coordination. This role works closely with internal teams to resolve customer issues, support manufacturing timelines, and ensure timely delivery of orders.
Responsibilities
Respond to customer inquiries via phone, email, and chat.
Resolve complex or non‑standard customer requests through research and coordination.
Research, quote, and sell parts and services; identify upsell opportunities.
Coordinate with internal teams to ensure order accuracy and on‑time delivery.
Maintain accurate records in ERP and internal systems.
Share customer feedback to support service improvements.
Qualifications
Customer service or dispatch experience.
Strong communication and problem‑solving skills.
Experience with invoicing, purchase orders, logistics, and data entry.
Proficiency with Microsoft Office; ERP experience (SAP or Syteline 10 preferred).
Customer‑service‑oriented with strong attention to detail.
Industrial, mechanical, electrical, or service environment experience a plus.
Job Type & Location
Contract to Hire position based out of WILSONVILLE, OR.
Pay And Benefits
The pay range for this position is $24.00 - $26.00/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in WILSONVILLE, OR.
Application Deadline
This position is anticipated to close on May 4, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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We are seeking a customer‑focused Industrial Services Coordinator to support customers with service requests, parts sales, and order coordination. This role works closely with internal teams to resolve customer issues, support manufacturing timelines, and ensure timely delivery of orders.
Responsibilities
Respond to customer inquiries via phone, email, and chat.
Resolve complex or non‑standard customer requests through research and coordination.
Research, quote, and sell parts and services; identify upsell opportunities.
Coordinate with internal teams to ensure order accuracy and on‑time delivery.
Maintain accurate records in ERP and internal systems.
Share customer feedback to support service improvements.
Qualifications
Customer service or dispatch experience.
Strong communication and problem‑solving skills.
Experience with invoicing, purchase orders, logistics, and data entry.
Proficiency with Microsoft Office; ERP experience (SAP or Syteline 10 preferred).
Customer‑service‑oriented with strong attention to detail.
Industrial, mechanical, electrical, or service environment experience a plus.
Job Type & Location
Contract to Hire position based out of WILSONVILLE, OR.
Pay And Benefits
The pay range for this position is $24.00 - $26.00/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in WILSONVILLE, OR.
Application Deadline
This position is anticipated to close on May 4, 2026.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
#J-18808-Ljbffr