Senior Relationship/Trust Advisor, WM
Northern Trust, Bloomfield Hills, MI, United States
Senior Relationship / Trust Advisor, Wealth Management
Location: OH (Job Ref. R154398)
Responsibilities
Manages assigned account base of wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Exhibits clear knowledge of governing documents and account agreements, depth of knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles. Pursues ongoing development of fiduciary and advisory knowledge and skills through training and experience.
Primarily responsible for leading client conversations for life driven wealth management, providing proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Explains complicated concepts to clients in a thoughtful way using non‑technical terminology and offers advisory solutions. Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
Proactive client service with responsiveness, diplomacy and tact, using written and verbal communication with suitable frequency.
Builds and maintains knowledge of NT fiduciary standards and practices, applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership.
Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
Teaches and mentors less experienced partners. Provides leadership on fiduciary projects and committees. Works collaboratively with internal partners and external professional advisors in identifying client needs and goals and developing advice‑driven solutions for clients.
Implements complex initiatives involving multiple disciplines and/or ambiguous issues.
Qualifications
12‑15 years’ experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.
Experience working with high net worth (HNW) and ultra‑high net worth (UHNW) clients is preferred.
Ability to manage a complex portfolio of over a million and/or billion in account under management (AUM).
Knowledge of fiduciary and financial products and services, usually acquired through related work experience, needed to manage client accounts.
Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience.
Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school.
Skills in negotiating, problem solving, delegating, leadership, and sales. A JD, CFP, CPWA, or other related professional designations are strongly desired.
Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.
Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
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Location: OH (Job Ref. R154398)
Responsibilities
Manages assigned account base of wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Exhibits clear knowledge of governing documents and account agreements, depth of knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles. Pursues ongoing development of fiduciary and advisory knowledge and skills through training and experience.
Primarily responsible for leading client conversations for life driven wealth management, providing proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Explains complicated concepts to clients in a thoughtful way using non‑technical terminology and offers advisory solutions. Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
Proactive client service with responsiveness, diplomacy and tact, using written and verbal communication with suitable frequency.
Builds and maintains knowledge of NT fiduciary standards and practices, applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership.
Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
Teaches and mentors less experienced partners. Provides leadership on fiduciary projects and committees. Works collaboratively with internal partners and external professional advisors in identifying client needs and goals and developing advice‑driven solutions for clients.
Implements complex initiatives involving multiple disciplines and/or ambiguous issues.
Qualifications
12‑15 years’ experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.
Experience working with high net worth (HNW) and ultra‑high net worth (UHNW) clients is preferred.
Ability to manage a complex portfolio of over a million and/or billion in account under management (AUM).
Knowledge of fiduciary and financial products and services, usually acquired through related work experience, needed to manage client accounts.
Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience.
Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school.
Skills in negotiating, problem solving, delegating, leadership, and sales. A JD, CFP, CPWA, or other related professional designations are strongly desired.
Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.
Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
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