Scrum Master
Virgin Voyages, Fort Lauderdale, FL, United States
Summary/Objective
Seeking a highly motivated, hands-on Project Manager/Scrum Master to join the Growth Team’s Digital Organization. This crew member will successfully drive team projects and large internal development efforts from initiation and planning to full execution and delivery. As a Project Manager/Scrum Master you will resolve impediments and have influence over agile processes for your teams. This position requires Scrum background and knowledge of the Software Development Life Cycle and requires the ability to manage multiple priorities concurrently in a fast-paced environment. The ideal candidate is a self-starter with strong customer service orientation, continuous improvement and innovation mindset who drives collaboration and teamwork while exemplifying project management skills at different levels of the organization. This position requires SAFe methodology knowledge.
This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.
Essential Responsibilities
Serve as a Project Manager/Scrum Master for the CMS, Content Strategy & SEO teams
Lead all program/project planning efforts and ensure cross-team dependencies are well-understood and documented
Drive daily stand-up meetings, sprint planning and retrospective meetings
Ensure teams are ready to present during sprint demo meetings
Identify, document, and publish risks and issues related to the overall program and define resolution paths where required
Resolve cross-team impediments and blocking issues
Collect, consolidate and communicate cross-team status for delivery to stakeholders and executive management
Schedule and conduct meetings and ceremonies in accordance with best practices for Agile/Scrum software development
Responsible for building team collaboration, commitment towards achieving sprint objectives and prioritizing team needs above everything else
Continuously work to improve team performance and productivity
Encourage team accountability, self-organization, and empowerment
Effective communicator with excellent verbal and written communication skills. Must be comfortable communicating with development teams, Product Owners, and Senior Management
Effective facilitation and conflict resolution skills
Effective influencer, able to work upward and across teams to build relationships and partner with others to solve common problems
High level of personal accountability, as evidenced by commitment, resilience, ownership, and mindset toward continuous learning
Possess assertiveness to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority
Ability to facilitate, understand, and contribute to technical discussions
High motivation and drive to help the program teams excel and deliver based on program timelines
Coach team members and interactions over processes and tools
Identifies opportunities to adopt innovative processes and technologies
Manage development team backlog, work prioritization, assignment, and tracking in Jira
Strong technical background with ability to be hands-on throughout the project lifecycle
Proven troubleshooting and problem-solving capabilities
Comfortable negotiating and influencing program prioritization aligning to organization goals and strategy
Independently motivated with a “team player” mentality
Develop, maintain, and manage program schedule, focusing acutely on solution design, project prioritization, cross project milestones and quality delivery
Identify, communicate and monitor program prioritization as well as critical cross-project milestones
Manage program deliverables, scope & expectations and coordinate project progress with project managers, delivery managers, sponsors, upper management, and executives
Manage and track team velocity, financials, and other KPIs in relation to program and projects
Lead the collection, analysis, documentation and coordination of business requirements and business rules
Qualifications
6+ years of experience in delivering and/or overseeing IT projects/teams
BA/BS or MS degree in Business, Management Information Systems or Computer Science fields
A Scrum Master Certification or equivalent experience is preferred
Strong analytical and cross-functional collaboration skills
CMS experience (Magnolia, Drupal, Wordpress or AEM) preferred
Experience in SAFe (Scaled Agile Framework) is required
Experience with PM and Collaboration tools: Jira (Atlassian Suite), Smartsheet
Experience with a variety of IT projects, including applications and operations projects, for a variety of functional areas
Experience leading a team of delivery/project managers while managing overall program on-time/on-budget delivery
Detail-oriented, multi-tasking, self-directed, with the ability to prioritize tasks
Excellent communication and interpersonal skills, comfortable liaising with remote users and vendors
Experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers
General understanding of Salesforce features and project implementation methodology
Understanding of SFDC Sales Cloud, Service Cloud, & Marketing Cloud Implementations, including Salesforce Knowledge Center
Experience leading or being a key member of a SFDC team and/or implementation projects
What Matters to Us
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.
Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.
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Seeking a highly motivated, hands-on Project Manager/Scrum Master to join the Growth Team’s Digital Organization. This crew member will successfully drive team projects and large internal development efforts from initiation and planning to full execution and delivery. As a Project Manager/Scrum Master you will resolve impediments and have influence over agile processes for your teams. This position requires Scrum background and knowledge of the Software Development Life Cycle and requires the ability to manage multiple priorities concurrently in a fast-paced environment. The ideal candidate is a self-starter with strong customer service orientation, continuous improvement and innovation mindset who drives collaboration and teamwork while exemplifying project management skills at different levels of the organization. This position requires SAFe methodology knowledge.
This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.
Essential Responsibilities
Serve as a Project Manager/Scrum Master for the CMS, Content Strategy & SEO teams
Lead all program/project planning efforts and ensure cross-team dependencies are well-understood and documented
Drive daily stand-up meetings, sprint planning and retrospective meetings
Ensure teams are ready to present during sprint demo meetings
Identify, document, and publish risks and issues related to the overall program and define resolution paths where required
Resolve cross-team impediments and blocking issues
Collect, consolidate and communicate cross-team status for delivery to stakeholders and executive management
Schedule and conduct meetings and ceremonies in accordance with best practices for Agile/Scrum software development
Responsible for building team collaboration, commitment towards achieving sprint objectives and prioritizing team needs above everything else
Continuously work to improve team performance and productivity
Encourage team accountability, self-organization, and empowerment
Effective communicator with excellent verbal and written communication skills. Must be comfortable communicating with development teams, Product Owners, and Senior Management
Effective facilitation and conflict resolution skills
Effective influencer, able to work upward and across teams to build relationships and partner with others to solve common problems
High level of personal accountability, as evidenced by commitment, resilience, ownership, and mindset toward continuous learning
Possess assertiveness to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority
Ability to facilitate, understand, and contribute to technical discussions
High motivation and drive to help the program teams excel and deliver based on program timelines
Coach team members and interactions over processes and tools
Identifies opportunities to adopt innovative processes and technologies
Manage development team backlog, work prioritization, assignment, and tracking in Jira
Strong technical background with ability to be hands-on throughout the project lifecycle
Proven troubleshooting and problem-solving capabilities
Comfortable negotiating and influencing program prioritization aligning to organization goals and strategy
Independently motivated with a “team player” mentality
Develop, maintain, and manage program schedule, focusing acutely on solution design, project prioritization, cross project milestones and quality delivery
Identify, communicate and monitor program prioritization as well as critical cross-project milestones
Manage program deliverables, scope & expectations and coordinate project progress with project managers, delivery managers, sponsors, upper management, and executives
Manage and track team velocity, financials, and other KPIs in relation to program and projects
Lead the collection, analysis, documentation and coordination of business requirements and business rules
Qualifications
6+ years of experience in delivering and/or overseeing IT projects/teams
BA/BS or MS degree in Business, Management Information Systems or Computer Science fields
A Scrum Master Certification or equivalent experience is preferred
Strong analytical and cross-functional collaboration skills
CMS experience (Magnolia, Drupal, Wordpress or AEM) preferred
Experience in SAFe (Scaled Agile Framework) is required
Experience with PM and Collaboration tools: Jira (Atlassian Suite), Smartsheet
Experience with a variety of IT projects, including applications and operations projects, for a variety of functional areas
Experience leading a team of delivery/project managers while managing overall program on-time/on-budget delivery
Detail-oriented, multi-tasking, self-directed, with the ability to prioritize tasks
Excellent communication and interpersonal skills, comfortable liaising with remote users and vendors
Experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers
General understanding of Salesforce features and project implementation methodology
Understanding of SFDC Sales Cloud, Service Cloud, & Marketing Cloud Implementations, including Salesforce Knowledge Center
Experience leading or being a key member of a SFDC team and/or implementation projects
What Matters to Us
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.
Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.
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