Principal HR Generalist
City of Worcester, Worcester, MA, United States
Position Overview
The City of Worcester is seeking qualified applicants for the position of Principal Human Resources Generalist within the Hiring Division of its Human Resources Department. The Principal HR Generalist is responsible for managing a wide range of administrative and operational duties related to the overall function of the Human Resources Department, with a primary focus on tasks within the Hiring Division. The role includes leading complex recruitment and talent‑development initiatives, coordinating cross‑departmental projects that advance citywide workforce goals, and overseeing programs such as Boards & Commissions, internships, and the senior tax abatement program. Bilingual and multilingual applicants are encouraged to apply.
Responsibilities
The Principal HR Generalist will:
Oversee full‑cycle recruitment processes, including sourcing, screening, and interviewing.
Conduct interviews via video conferencing platforms and in person.
Maintain an organized work environment and accurate, timely documentation.
Exercise good judgment to make decisions, handle multiple priorities confidentially, and work independently with minimal supervision.
Collaborate with city employees, department heads, and the public to interpret and explain policies, procedures, ordinances, and regulations.
Provide training and presentations to diverse audiences.
Attend meetings and events related to boards and commissions, and staffing events, including occasional hours outside standard working hours.
Use basic social media platforms and other communications tools as needed.
Required Knowledge, Skills & Abilities
Exceptional attention to detail.
Excellent time‑management skills and proven ability to meet deadlines and prioritize.
Strong research and analytical skills.
Effective verbal and written communication skills.
Ability to interpret policies, procedures, ordinances, and regulations.
Ability to handle multiple priorities in a confidential manner.
Proactive, independent, and able to take initiative.
Proficiency in Microsoft Office Suite.
Ability to work with diverse organizations, interests, and to build effective working relationships with the public, city employees, and department heads.
Ability to maintain organized work environment and documentation.
Good judgment and decision‑making skills.
Ability to use basic social media platforms.
Ability to build and maintain cordial working relationships with associates and the public.
Skilled at delivering trainings and presentations to diverse audiences.
Ability to work occasional hours outside standard working hours.
Knowledge of city ordinances and regulations.
Knowledge of basic full‑cycle recruiting processes.
Minimum Requirements
Bachelor’s degree in public administration, business administration, human resources, or a related field, OR equivalent combination of education, training, and five (5) years of relevant experience.
Three (3) years of experience working in a Human Resources environment.
Two (2) years of experience overseeing programs or projects.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Regular onsite attendance is required.
Preferred Qualifications
Master’s degree in public administration, business administration, human resources, or a related field.
Five (5) years of experience with program or project coordination.
Five (5) years of experience working in a Human Resources environment.
Three (3) years of experience working for a municipality.
Two (2) years of experience managing all phases of the recruitment process.
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The City of Worcester is seeking qualified applicants for the position of Principal Human Resources Generalist within the Hiring Division of its Human Resources Department. The Principal HR Generalist is responsible for managing a wide range of administrative and operational duties related to the overall function of the Human Resources Department, with a primary focus on tasks within the Hiring Division. The role includes leading complex recruitment and talent‑development initiatives, coordinating cross‑departmental projects that advance citywide workforce goals, and overseeing programs such as Boards & Commissions, internships, and the senior tax abatement program. Bilingual and multilingual applicants are encouraged to apply.
Responsibilities
The Principal HR Generalist will:
Oversee full‑cycle recruitment processes, including sourcing, screening, and interviewing.
Conduct interviews via video conferencing platforms and in person.
Maintain an organized work environment and accurate, timely documentation.
Exercise good judgment to make decisions, handle multiple priorities confidentially, and work independently with minimal supervision.
Collaborate with city employees, department heads, and the public to interpret and explain policies, procedures, ordinances, and regulations.
Provide training and presentations to diverse audiences.
Attend meetings and events related to boards and commissions, and staffing events, including occasional hours outside standard working hours.
Use basic social media platforms and other communications tools as needed.
Required Knowledge, Skills & Abilities
Exceptional attention to detail.
Excellent time‑management skills and proven ability to meet deadlines and prioritize.
Strong research and analytical skills.
Effective verbal and written communication skills.
Ability to interpret policies, procedures, ordinances, and regulations.
Ability to handle multiple priorities in a confidential manner.
Proactive, independent, and able to take initiative.
Proficiency in Microsoft Office Suite.
Ability to work with diverse organizations, interests, and to build effective working relationships with the public, city employees, and department heads.
Ability to maintain organized work environment and documentation.
Good judgment and decision‑making skills.
Ability to use basic social media platforms.
Ability to build and maintain cordial working relationships with associates and the public.
Skilled at delivering trainings and presentations to diverse audiences.
Ability to work occasional hours outside standard working hours.
Knowledge of city ordinances and regulations.
Knowledge of basic full‑cycle recruiting processes.
Minimum Requirements
Bachelor’s degree in public administration, business administration, human resources, or a related field, OR equivalent combination of education, training, and five (5) years of relevant experience.
Three (3) years of experience working in a Human Resources environment.
Two (2) years of experience overseeing programs or projects.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite.
Regular onsite attendance is required.
Preferred Qualifications
Master’s degree in public administration, business administration, human resources, or a related field.
Five (5) years of experience with program or project coordination.
Five (5) years of experience working in a Human Resources environment.
Three (3) years of experience working for a municipality.
Two (2) years of experience managing all phases of the recruitment process.
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