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Admissions Representative

Aviation Institute of Maintenance, Phoenix, AZ, United States


About the Role
We are seeking a results‑driven, student‑focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life‑changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact‑to‑appointment conversion, application completion, and enrollment success. This dynamic role requires strong communication skills, a positive attitude, and delivery of exceptional service in a fast‑paced, metric‑driven environment.

Location
Aviation Institute of Maintenance

– 4025 S 32nd St, Phoenix, AZ 85040

Schedule

Monday – Wednesday: 10:00 am to 7:00 pm

Friday: 8:00 am to 5:00 pm

Compensation
Up to $27 per hour, based on experience and qualifications.

Key Responsibilities

Evaluate prospective students for enrollment eligibility and program fit.

Conduct outreach through phone calls, emails, and in‑person or virtual meetings to support applicants through each step of the admissions process.

Achieve and maintain enrollment goals by leading through personal performance.

Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow‑up.

Track student application status and ensure completion of required documentation.

Assist with recruitment events such as open houses and career fairs.

Qualifications

Education:

High School Diploma or GED; Associate’s or higher degree preferred.

Experience:

Proven experience in sales or customer service with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios. One or more years of admissions experience in a for‑profit post‑secondary educational setting preferred.

Skill set:

Strong written and verbal communication skills; excellent time management and multitasking abilities; proficient with Microsoft Office; positive, team‑oriented approach; willingness to work occasional evenings or weekends as needed.

Benefits

401(k) with company match

Comprehensive health, dental, and vision insurance

Life insurance options

Paid parental leave

Paid time off (PTO) to promote work‑life balance

Tuition reimbursement for continued education

Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

AIM

is a proud equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.

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