Marketing Analyst II
Allegis Global Solutions, Englewood Cliffs, NJ, United States
Job Summary
We are seeking a detail‑oriented professional to play a critical role in monitoring and optimizing the digital consumer experience across multiple retail platforms. This position focuses on managing ratings and reviews programs for digital appliance categories, ensuring content accuracy, and identifying trends that impact product performance and customer satisfaction. The ideal candidate will serve as a vital link between customer feedback and internal stakeholders, translating consumer insights into actionable recommendations. This role requires someone who thrives in a fast‑paced environment, can manage multiple priorities simultaneously, and possesses a keen eye for identifying patterns and issues that require immediate attention or strategic planning.
Responsibilities
Monitor and analyze client product reviews and Q&A content on client websites and major retailer platforms
Manage all aspects of Ratings & Reviews programs for Digital Appliance categories, including review validity, syndication gaps, badging issues, at‑risk SKUs, and optimal SKU groupings
Compile and distribute comprehensive reporting on review volume, rating trends, product insights, competitor analyses, and incentive program results
Identify, document, and elevate notable issues while compiling regular reports on significant product, channel, and service issue trends
Collaborate with cross‑functional teams including Product Marketing, Sales, and Engineering to facilitate solutions and elevate consumer review and Q&A issues
Report on product detail page content health and consumer experience journey issues found on retail websites
Forecast and track marketing and sales trends through systematic data analysis
Conduct research on consumer opinions and marketing strategies in collaboration with marketing professionals and other specialists
Measure the effectiveness of marketing, advertising, and communications programs and strategies
Gather and analyze competitive intelligence including pricing, sales methods, and distribution strategies
Skills
Advanced analytics and data interpretation capabilities
Project management expertise with ability to handle multiple initiatives simultaneously
Excellent written communication and strong presentation abilities
Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
Extensive experience with web browsing tools including Internet Explorer, Mozilla Firefox, and Google Chrome
Strong negotiation, customer service, and interpersonal skills
Ability to work independently and manage time effectively
In‑depth knowledge of consumer electronics products and technologies
Understanding of remote business tools including smartphones, tablets, and laptops, with troubleshooting capabilities
Experience
Minimum two years of experience in online retail, retail operations, sales, merchandising, marketing, or service organizations
Minimum two years of experience in analytical, internet‑based reporting
Minimum two years of project management experience
Experience with Sprinklr preferred
Previous account management experience desirable
Qualifications
Bachelor's degree in Statistics, Business, Marketing, or related field preferred
Benefits
Hospital plans
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available (USA)
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long‑term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Location: Englewood Cliffs, NJ
Duration: 6 Months
Pay Range: $33‑$38
Weekly Schedule: 40 hours
Job Status: Non‑Exempt
Application Deadline: 04/27/2026
AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
We may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position.
*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.
San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.
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We are seeking a detail‑oriented professional to play a critical role in monitoring and optimizing the digital consumer experience across multiple retail platforms. This position focuses on managing ratings and reviews programs for digital appliance categories, ensuring content accuracy, and identifying trends that impact product performance and customer satisfaction. The ideal candidate will serve as a vital link between customer feedback and internal stakeholders, translating consumer insights into actionable recommendations. This role requires someone who thrives in a fast‑paced environment, can manage multiple priorities simultaneously, and possesses a keen eye for identifying patterns and issues that require immediate attention or strategic planning.
Responsibilities
Monitor and analyze client product reviews and Q&A content on client websites and major retailer platforms
Manage all aspects of Ratings & Reviews programs for Digital Appliance categories, including review validity, syndication gaps, badging issues, at‑risk SKUs, and optimal SKU groupings
Compile and distribute comprehensive reporting on review volume, rating trends, product insights, competitor analyses, and incentive program results
Identify, document, and elevate notable issues while compiling regular reports on significant product, channel, and service issue trends
Collaborate with cross‑functional teams including Product Marketing, Sales, and Engineering to facilitate solutions and elevate consumer review and Q&A issues
Report on product detail page content health and consumer experience journey issues found on retail websites
Forecast and track marketing and sales trends through systematic data analysis
Conduct research on consumer opinions and marketing strategies in collaboration with marketing professionals and other specialists
Measure the effectiveness of marketing, advertising, and communications programs and strategies
Gather and analyze competitive intelligence including pricing, sales methods, and distribution strategies
Skills
Advanced analytics and data interpretation capabilities
Project management expertise with ability to handle multiple initiatives simultaneously
Excellent written communication and strong presentation abilities
Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
Extensive experience with web browsing tools including Internet Explorer, Mozilla Firefox, and Google Chrome
Strong negotiation, customer service, and interpersonal skills
Ability to work independently and manage time effectively
In‑depth knowledge of consumer electronics products and technologies
Understanding of remote business tools including smartphones, tablets, and laptops, with troubleshooting capabilities
Experience
Minimum two years of experience in online retail, retail operations, sales, merchandising, marketing, or service organizations
Minimum two years of experience in analytical, internet‑based reporting
Minimum two years of project management experience
Experience with Sprinklr preferred
Previous account management experience desirable
Qualifications
Bachelor's degree in Statistics, Business, Marketing, or related field preferred
Benefits
Hospital plans
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available (USA)
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long‑term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Location: Englewood Cliffs, NJ
Duration: 6 Months
Pay Range: $33‑$38
Weekly Schedule: 40 hours
Job Status: Non‑Exempt
Application Deadline: 04/27/2026
AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
We may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position.
*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.
San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.
#J-18808-Ljbffr