PRS First Level Analysis Supervisor - Auburn Hills, MI
Stellantis, Auburn Hills, MI, United States
Overview
PRS First Level Analysis Supervisor
Job Description:
The PRS Triage Engineering Supervisor leads a team responsible for First Level Analysis (FLA) of propulsionrelated vehicle issues across internal combustion, hybrid, and electric platforms. Operating in a fastpaced environment, this role ensures rapid and accurate triage of field concerns using advanced diagnostic tools such as Vector CANalyzer/CANoe, ETAS INCA, and other calibration and dataacquisition systems.
The Supervisor is accountable for prioritizing incoming field issues, driving technical direction during earlystage analysis, mentoring triage engineers, and partnering closely with Propulsion Engineering, Quality, and Field Service teams to accelerate rootcause identification and improve product reliability.
Key Responsibilities
Lead, mentor, and develop a team of PRS Triage Engineers performing First Level Analysis.
Establish daily/weekly triage priorities and allocate workload based on severity and platform needs.
Oversee review of logs, DTCs, INCA recordings, and customer symptom reports.
Guide the use of CANalyzer, CANoe, INCA, MDA, and ECU interface tools.
Partner with propulsion engineering teams across ICE, hybrid, and EV.
Communicate trends, issues, and risk areas to Quality and Manufacturing.
Develop triage documentation standards and improve diagnostic processes.
Deliver triage dashboards and leadership reports.
Location
1000 Chrysler Drive, Auburn Hills, Michigan 48326, United States
Requirements
Basic Qualifications
Bachelor's degree in Mechanical, Electrical, Computer Engineering, or related field.
7+ years in propulsion systems, diagnostics, or controls engineering.
Proficiency with CANalyzer/CANoe and INCA tools.
Strong understanding of propulsion system behavior.
Leadership or mentoring experience.
Strong communication and organizational skills.
Preferred Qualifications
Master's degree in relevant engineering field.
PRS, triage, or field issue resolution experience.
Knowledge of embedded controls, OBD, and CAN communication.
MATLAB/Simulink or data-simulation experience.
ISO 26262 familiarity.
Experience generating CAN traffic (e.g., CAPL).
Familiarity with hybrid/EV high-voltage systems.
Employment Type
Full-time
About Stellantis
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
Additional Job Posting Information
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you\'ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That\'s why we offer: 17+ paid holidays, including shut-down from December 24 through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don\'t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you\'re not just building a career - you\'re joining a company that supports you, inside and outside of work.
#J-18808-Ljbffr
PRS First Level Analysis Supervisor
Job Description:
The PRS Triage Engineering Supervisor leads a team responsible for First Level Analysis (FLA) of propulsionrelated vehicle issues across internal combustion, hybrid, and electric platforms. Operating in a fastpaced environment, this role ensures rapid and accurate triage of field concerns using advanced diagnostic tools such as Vector CANalyzer/CANoe, ETAS INCA, and other calibration and dataacquisition systems.
The Supervisor is accountable for prioritizing incoming field issues, driving technical direction during earlystage analysis, mentoring triage engineers, and partnering closely with Propulsion Engineering, Quality, and Field Service teams to accelerate rootcause identification and improve product reliability.
Key Responsibilities
Lead, mentor, and develop a team of PRS Triage Engineers performing First Level Analysis.
Establish daily/weekly triage priorities and allocate workload based on severity and platform needs.
Oversee review of logs, DTCs, INCA recordings, and customer symptom reports.
Guide the use of CANalyzer, CANoe, INCA, MDA, and ECU interface tools.
Partner with propulsion engineering teams across ICE, hybrid, and EV.
Communicate trends, issues, and risk areas to Quality and Manufacturing.
Develop triage documentation standards and improve diagnostic processes.
Deliver triage dashboards and leadership reports.
Location
1000 Chrysler Drive, Auburn Hills, Michigan 48326, United States
Requirements
Basic Qualifications
Bachelor's degree in Mechanical, Electrical, Computer Engineering, or related field.
7+ years in propulsion systems, diagnostics, or controls engineering.
Proficiency with CANalyzer/CANoe and INCA tools.
Strong understanding of propulsion system behavior.
Leadership or mentoring experience.
Strong communication and organizational skills.
Preferred Qualifications
Master's degree in relevant engineering field.
PRS, triage, or field issue resolution experience.
Knowledge of embedded controls, OBD, and CAN communication.
MATLAB/Simulink or data-simulation experience.
ISO 26262 familiarity.
Experience generating CAN traffic (e.g., CAPL).
Familiarity with hybrid/EV high-voltage systems.
Employment Type
Full-time
About Stellantis
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
Additional Job Posting Information
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you\'ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That\'s why we offer: 17+ paid holidays, including shut-down from December 24 through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
An employer match on contributions to your 401k, Roth, and Catch-Up plans
An employer contribution, even if you don\'t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you\'re not just building a career - you\'re joining a company that supports you, inside and outside of work.
#J-18808-Ljbffr