Administrative Support Intermediate
Inside Higher Ed, Carrollton, GA, United States
Job Title: Administrative Support Intermediate
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297573
Job Summary
This position at the UCC Advising Center oversees front desk operations, including answering calls, assisting students, and managing appointment scheduling and follow‑up through EAB Navigate. The role includes recruiting, training, and supervising Student Assistants and working with a diverse student population. Additional responsibilities involve coordinating university advising meetings, managing the departmental budget, assisting staff with travel reimbursement, purchasing office supplies, and tracking student compensation via Excel. The position also supports the Director of University Advising with tasks related to the Department of Academic Excellence.
Responsibilities
Oversee front desk operations, answer incoming calls, assist students, and manage appointment scheduling and follow‑up using EAB Navigate.
Coordinate and schedule university advising meetings, reconcile the departmental budget, assist with travel reimbursements, purchase office supplies, and track student compensation via Excel.
Recruit, train, and supervise Student Assistants and work effectively as part of a dynamic team with undergraduate students from diverse backgrounds.
Provide support to the Director of University Advising with tasks related to the Department of Academic Excellence.
Required Qualifications
Educational Requirements:
High School / GED
Required Experience:
Minimum of 2 years administrative support; customer service background; basic computer skills; proficiency with Microsoft Excel; ability to multitask with phone and computer; deadline‑oriented; ability to make informed decisions, anticipate student needs, conduct common office processes; clear enunciation; attention to detail.
Preferred Qualifications
Preferred Educational Qualifications:
High School / GED
Preferred Experience:
Higher education experience in a student services environment.
Salary
$20.20 Hourly.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values. The Board of Regents prohibits discrimination on the basis of age, color, disability, genetic information, national origin, race, religion, sex, or veteran status. No individual shall be excluded from participation in, denied benefits of, or subjected to unlawful discrimination under any USG program. Preferential treatment may be given based on veteran status in accordance with federal or state law.
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Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297573
Job Summary
This position at the UCC Advising Center oversees front desk operations, including answering calls, assisting students, and managing appointment scheduling and follow‑up through EAB Navigate. The role includes recruiting, training, and supervising Student Assistants and working with a diverse student population. Additional responsibilities involve coordinating university advising meetings, managing the departmental budget, assisting staff with travel reimbursement, purchasing office supplies, and tracking student compensation via Excel. The position also supports the Director of University Advising with tasks related to the Department of Academic Excellence.
Responsibilities
Oversee front desk operations, answer incoming calls, assist students, and manage appointment scheduling and follow‑up using EAB Navigate.
Coordinate and schedule university advising meetings, reconcile the departmental budget, assist with travel reimbursements, purchase office supplies, and track student compensation via Excel.
Recruit, train, and supervise Student Assistants and work effectively as part of a dynamic team with undergraduate students from diverse backgrounds.
Provide support to the Director of University Advising with tasks related to the Department of Academic Excellence.
Required Qualifications
Educational Requirements:
High School / GED
Required Experience:
Minimum of 2 years administrative support; customer service background; basic computer skills; proficiency with Microsoft Excel; ability to multitask with phone and computer; deadline‑oriented; ability to make informed decisions, anticipate student needs, conduct common office processes; clear enunciation; attention to detail.
Preferred Qualifications
Preferred Educational Qualifications:
High School / GED
Preferred Experience:
Higher education experience in a student services environment.
Salary
$20.20 Hourly.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values. The Board of Regents prohibits discrimination on the basis of age, color, disability, genetic information, national origin, race, religion, sex, or veteran status. No individual shall be excluded from participation in, denied benefits of, or subjected to unlawful discrimination under any USG program. Preferential treatment may be given based on veteran status in accordance with federal or state law.
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