ENGINEER
Crescent Hotels & Resorts, Reston, VA, United States
About the Role
Crescent Hotels & Resorts is launching JW Marriott Reston Station this Fall, and we are hiring an engineer to support the grand opening and ongoing operations of our 28‑story luxury hotel in Virginia. The engineer will ensure maintenance, repair, and equipment reliability to support our guests and operations.
Benefits
Generous compensation package
Exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
Discounts with Crescent‑managed properties in North America for you and your family
Responsibilities
Assist with preventative maintenance and complete reports on work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain product quality standards.
Perform scheduled preventative maintenance assignments (e.g., room care).
Assist in checking electrical systems such as air‑conditioning controls, television sets, lighting systems, and make minor repairs and replacements.
Assist with routine repairs and major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipelines, toilets, sinks, etc.
Service the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintain the building exterior and curb appeal (e.g., snow removal, lawn care, painting, gardening).
Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, counters; paint and finish if needed.
Respond courteously to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
Operate heavy machinery and work in extreme temperatures as required.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Required Skills and Abilities
Must be able to communicate in English; self‑starting personality with an even disposition; maintain a professional appearance and manner; communicate well with guests; willing to pitch in and help coworkers; capable of climbing, reading, standing, walking, and routinely lifting 25‑50 lbs; receptive to instructions and able to report progress of work assignments.
Performance Standards
Customer Satisfaction
Remain professional at all times and treat guests and associates with courtesy and respect. Every associate is a guest‑relations ambassador.
Work Habits
Maintain positive guest and associate experience by meeting hotel standards for procedures, dress, grooming, punctuality, and attendance. Adapt to change and maintain willingness to learn new skills, solve routine problems, and seek help when needed.
Safety & Security
Adhere to hotel security policies, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.
Our Differences Are What Make Us Great
We strive to create a respectful workplace across all levels of the organization, reflecting the diversity of our guests and owners. We are dedicated to open, honest conversations about race, equity, diversity, and inclusion, and strengthen our culture through training, recruiting, and promoting diverse talent.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
We will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. Disclosures are limited to formal complaints, investigations, or to contractors who legally must disclose compensation information.
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Crescent Hotels & Resorts is launching JW Marriott Reston Station this Fall, and we are hiring an engineer to support the grand opening and ongoing operations of our 28‑story luxury hotel in Virginia. The engineer will ensure maintenance, repair, and equipment reliability to support our guests and operations.
Benefits
Generous compensation package
Exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
Discounts with Crescent‑managed properties in North America for you and your family
Responsibilities
Assist with preventative maintenance and complete reports on work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain product quality standards.
Perform scheduled preventative maintenance assignments (e.g., room care).
Assist in checking electrical systems such as air‑conditioning controls, television sets, lighting systems, and make minor repairs and replacements.
Assist with routine repairs and major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipelines, toilets, sinks, etc.
Service the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintain the building exterior and curb appeal (e.g., snow removal, lawn care, painting, gardening).
Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, counters; paint and finish if needed.
Respond courteously to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
Operate heavy machinery and work in extreme temperatures as required.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job‑related duties as assigned.
Required Skills and Abilities
Must be able to communicate in English; self‑starting personality with an even disposition; maintain a professional appearance and manner; communicate well with guests; willing to pitch in and help coworkers; capable of climbing, reading, standing, walking, and routinely lifting 25‑50 lbs; receptive to instructions and able to report progress of work assignments.
Performance Standards
Customer Satisfaction
Remain professional at all times and treat guests and associates with courtesy and respect. Every associate is a guest‑relations ambassador.
Work Habits
Maintain positive guest and associate experience by meeting hotel standards for procedures, dress, grooming, punctuality, and attendance. Adapt to change and maintain willingness to learn new skills, solve routine problems, and seek help when needed.
Safety & Security
Adhere to hotel security policies, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.
Our Differences Are What Make Us Great
We strive to create a respectful workplace across all levels of the organization, reflecting the diversity of our guests and owners. We are dedicated to open, honest conversations about race, equity, diversity, and inclusion, and strengthen our culture through training, recruiting, and promoting diverse talent.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
We will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. Disclosures are limited to formal complaints, investigations, or to contractors who legally must disclose compensation information.
#J-18808-Ljbffr