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Service Technician

ASSA ABLOY Group, Columbia, MD, United States


Overview

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.
Why Join ASSA ABLOY Entrance Systems?

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY:
Comprehensive Benefits Enjoy competitive pay, robust health insurance options, retirement plans, company vehicle and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
Meaningful Impact Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
Career Growth & Development We invest in you from day one. Our in-house training certifies you as an Automatic Door Technician and provides opportunities to advance our career ladder, from Service Technician to Senior Technician and beyond. Your professional aspirations are our priority.
Safety Leadership Your safety is a core value that drives every decision. We believe true leadership starts with protecting our people and creating an environment where everyone takes ownership of safety.
The Role

As a Service Technician , you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.
Key Responsibilities

Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
Participate in training programs and maintain AAADM certification.
Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
Participate in on-call rotations after certification and training.
What You Will Need

Mechanical aptitude with experience in repairing electro-mechanical devices.
Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
Valid driver’s license and a good driving record.
High commitment to safety, customer satisfaction, and teamwork.
Ability to lift, bend, and use power tools effectively.
What We Offer

Compensation: $25-$35 per hour; final pay rate offered will depend on education, experience, skill level and other qualifications for the role.
Overtime: Eligible for overtime pay in accordance with state and federal laws.
Additional Compensation: Company provided vehicle for job-related travel, uniforms and safety PPE provided.
Additional Benefits: Health, dental, and vision insurance, 401(k) with company match, Paid time off and holidays.
Work-Life Balance: Flexible scheduling for when life happens; On-call responsibilities only after adequate training.
Ongoing Training & Recognition

Continuous learning opportunities, including AAADM certification.
Length of Service awards to celebrate milestones.
Our Commitment to Diversity & Inclusion

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.
Requirements

Must meet the minimum age requirement of 21 due to job-related responsibilities.
Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required.

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